Hotel Defne Star

Personal sehr freundlich und zuvorkommend. Sauberkeit in der Hotelanlage könnte besser sein. Essen soll mal besser gewesen sein, kann definitiv verbessert werden. Einmal pro Woche kein Zimmerservice und keine Animation. Wenn man animiert werden möchte, muss man sich selber kümmern.

Super.....

Ok

Service Top Personal Top Essen Top

Holiday place with sea side beach

The hotel in over all it is ok but not very pleasant as some of staff in reception are very rude especially ladies , room cleaning is not every day it set in few days in the week only and room keepers are extremely very very rude none English speakers and don’t clean your room or change your sheets unless you go and search for one and wait for her to come and you have to take the sheets off for her and put it on the floor for her to change them , they give you two beach towels only per room and they change it twice a day so if your party is more than two you have to share !!! No small bottles of water so if you gone thrirsty you have to go to the bar to get a glass only , no WiFi service it is sooooooooo limited only in the bar and in reception no WiFi in rooms so after 10 pm and when you have to go with your tired children to the room no WiFi at all , food is based on the stupid hotel policy is very cheap quality based on very cheap recipes cauliflower, boiled potatoes boiled eggs , boiled and spiced broccoli salad bar is rabbish accept from few dishes , breakfast is not delicious olives are cheap quality bitter and test wreck, cheese is off and they don’t have lemon at all in all the hotel they cut green rabbish limes that they bring from their own tree , they set a policy to save every one lira they became Greedy most of the staff speak few words Dutch and if you speak English you will be a stranger I had a good poison of eating their rabbish fish and contact the reception to get me a glass of fresh lemon they said go your self we have no body to get it for you and you have to pay for it !!! I went to the bar and they refused to do lemon juice for me and said they don’t have I forced him to give me few lime slice and put some cold water on I spend two days in pain I have never seen in Turkey hotel like this so if the food and clean is matter for you don’t book with them but if you don’t mind you can try my experience and come and remember my words anyway this hotel wasn’t my choice I have transferred to it , it doesn’t deserve one star , ice cream is chargeable don’t believe them if they said all inclusive that is not true

Very disappointing . The staff are rude and the security staff even worse. The facilities are good but you feel constantly like walking on edge shells. I'd do some research before commiting. Hotel sort your team out especially the "bouncers " at the front door

Omg please read- i read average reviews before booking this hotel. I should’ve listened to the negatives. The hotel is absolutely awful the food is disgusting it’s never hot and the drinks are all watered down. take my advice and do not stay here if you want quality. I have absolutely nothing nice to say about the hotel I wish I’d saved my money and stayed in one star it would be better than this!! Can’t wait to get home and eat proper food again. After several times in turkey I expected better standards. I was very wrong. Avoid this hotel! It’s horrible and filthy!