Horoz Lojistik Mersin

The air conditioner I bought from Trendyol and shipped as Horoz Logistics seems to have been delivered according to your waybill, but it was not delivered to me even though I am at home and sitting on a 24/7 secure site. The person with the letters T and I are not our security personnel, we do not know who. .I will report that I will file a criminal complaint if I can't get back to me tomorrow, if I can't get back to you today . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

What a bad cargo logistics break, a company did not deliver my product, which they had for two weeks. In the end, the courier called, brother, I couldn't come, so they gave 18000 btu air conditioner to the city bus and sent them, I received the air conditioner from the station, they didn't even start the akbil, I printed a double student akbili for the indoor and outdoor unit, shame on me.

For example, you call Horoz Logistics phone after your order arrives, it tells you a date there. On that date, you take a day off from work or you wait for the cargo at home until the evening, but the cargo does not arrive. The cargo branch has unplugged the phone, it rings when you call, but you think they didn't pick up and you keep calling with anger over and over. Customer service could not give you another date, nor could they call the branch and find out; They say "you will receive a message on the day it is delivered". You wait for days without leaving the house in case you receive a message. We canceled our order after 12 days. I will never buy from companies that work with them again. We write here, but nobody cares, including the owner of the company.

The one who calls you and delivers the product you bought on the way, saying "we don't go to that neighborhood" for the place whose delivery distance is 1-2 km away. You say that you will come and receive your returned product in 3 days and do not receive it even after 2 weeks, then make you face to face with the seller company when you fill the return period, create a big trump card for the seller in this sense, and therefore the sellers love to work together. It is a company that has had a great success by pushing its limits, eventually traveling tens of kilometers for the delivery of the returned product and bringing you to its feet, and is admirable with its tricks and somersaults.

In the Mersin branch, their name is İbrahim Demir and the person between the ages of 20-30, who is fat and has slightly long hair, is how I described him because I do not know his name. These 2 people do not know how to speak and they are disrespectful. Unfortunately, there is no event called management in the branch, even if the owners of the rooster logistics knew about them, they would not work there even for 1 minute. They took every job applicant because of cheap labor. Do not forget that as a result of the orders given by the customers, bread comes into your home, so respect to the customer should be the main principle. As long as the company does not train its employees and put them through a psychological test, I do not think of shopping from sites that send products with rooster logistics.

It shouldn't be that hard to call 6-7 times for a cargo return and explain that I don't have the product. Don't you have a system, it seems like everyone is acting independently of each other. I've called 7 times about the product, it's obviously amateurish because you're returning the product from different people.