HOOVER CANDY &LANOVA & TEKA ANKASTRE YETKİLİ SERVİS

Good service

Fast and good

I live in Ankara Mamak region, Keçiören service came for installation and when there is a malfunction, that region says call us the remote Çankaya service as it comes to work

They didn't connect my stove to the kitchen counter..the hood didn't cut the top sheet..what is it, we can't do it..then why do we do the service work..I did it all later..satisfaction is zero

We paid for the water reservoir of the Hoover brand, the cargo arrived, opened the package, and the product was broken. We called and stated that it was broken and there were no broken parts. They said that we had the fault because we opened the package of the product about 1 week later. I called Hoover's headquarters, no one phoned. If we leave our problem as a message to the system, they will return to us. Are you a salesman so you don't stand behind the product you sell. You are a brand, albeit bad. Have to take a hoover again, never!

I was not at all satisfied with the service, unfortunately, instead of producing a solution, they were not a solution.

The program selection button failed. It was giving errors such as program skipping or canceling by itself during operation and there was a sensitivity problem on the touch screen. All the time my command was working externally and the touch button was barely working. I called the service and created a record. They asked me to explain what the malfunction was, and I even sent them a video recording. They told me the day they would come, then they contacted me on the day they specified and told the time they would come home, and they came at the time they said (the leave I took from my workplace was not in vain). A master named Hakan from Hoover Yüksel technical company in Ankara/Keçiören came and after examining the washing machine, he intervened immediately and changed both parts, did the working test and my machine became problem-free. He was a very kind and responsible person (observing the rules of shoe covers and masks when entering my house). I am delighted to be a member of the Hoover family once again.