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I returned the Superonline and Superbox device. It was said that it will be processed when it falls into the system. For some reason, that system did not work, because the 370 TL device refund did not appear, I had to deal with the invoice myself. It took me days to explain my problem.

they defined the wrong tariff and i am told i have to pay the bill

Two young girls who were a complete Arab three-card system sat at the door. They couldn't solve a problem of mine. It is understood why Turkcell board members are paid high salaries.

I can say disappointment. Because of the corona precaution, I was waiting outside and in a queue, this is quite normal and the situation should be, but while waiting in front of the door, two people who came out one after another and who are obviously working from the cards they wear did not wear a mask, I do not say that they did not wear the mask completely, I definitely went out without a mask on their face or hand. The other person came out without a mask in any way and went back inside. In addition, this place does not normally cancel membership for your information. When I talked to the customer representative on the phone to cancel my Superbox membership, he said that there is no Turkcell dealer to deliver the superbox box to my new neighborhood, but there is only one dealer in the district. Here, they told me that I could do my cancellation, and they confirmed it several times. When I came to this branch the next day (that is, today), they said that I have to do the cancellation in another branch. It is not a problem that they do / cannot do. Why can't I get a complete and proper information from customer service? I wrote it at length to shape it in your mind.

It's so bad, I'm sick of an incredibly irresponsible place, thanks to you, you couldn't connect a subscription because of sitting in goatören, what more can I say....

Friends were very interested, but their office in Ankara Çankaya could not do a job, they directed me to the Keçiören department for a job they could do. It's like they're doing business for their father's sake. We are very good when it comes to advertising, but the result is bad when it comes to execution!!! Also, TURKCELL in Kızılay AVM is very, very uninterested and they don't want to do any business.

There has been no sound for 1 week from the superbox, which they said will be connected in 48 hours. No one picks up their phones. It is difficult to understand why they direct them to such ridiculous dealers or why they do not control the dealers.