Home Technology

I went to the superonline dealer on my way to return the modem. It turned out that I could send it free of charge with the number given by superonline.

I have never seen such a team. From the technical team to the call center... Well done to all of you. Our transactions were completed within 1 hour. Thanks

Hello; We continue on our way with our friendly staff. Türkcell Süperonline is in the 1st place in terms of communication and home internet service in all aspects. :-)

Neither the dealer's phone, nor the sales personnel nor the sales manager can be reached. They don't keep their promises. I'm canceling my Superonline subscription just because of this dealer's behavior.

They make people sign that we will offer free products and then they do not help with the solution of the problem. They are messing with the applications that do not suit Turkcell, they are deceiving people, they said, we will define a free side room, they said 39 TL invoice is defined in the system, how is such an application allowed? in 15 days can be reached by calling the customers with the next room defined

Hello, I was experiencing occasional disconnections in the internet that I used at home. When I called the headquarters, they said they would direct technical service to my house. It was 18:25. After I hung up the phone, they called the Hometechnology dealer at 18:45 and said that you have a malfunction and if you are available, let's come. I wouldn't have believed it if they hadn't told me my fault record. I said yes I am available and at 19:15 a polite technical service personnel was at my door. I relocated the modem myself and I think I damaged the apparatus at the end of the cable while relocating it. The incoming team renewed its tip. arranged the route of the cable. He did the speed test and asked if you had anything else, then said good evening and left. I did not expect to receive such a fast and result-oriented service. I was really pleased and wanted to share it here. The friend who came in gave his name but I don't remember. I would also like to thank him from here, for his attention and care in the house. I wish we could get these after-sales services at the same speed and quality for every product.