Hertz
3.4/5
★
based on 8 reviews
Contact Hertz
| Address : | IC HATLAR GELEN YOLCU SALONU, 21000 Diyarbakır, Turkey |
| Phone : | 📞 +9 |
| Website : | https://www.hertz.com/rentacar/reservation |
| Categories : | |
| City : | Diyarbakır |
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Yusuf on Google
★ ★ ★ ★ ★ Online rezevasyon yaptım bana onay maili geldi aracı havaalanından almaya geldim araçları yomuş. Araç kalmamış.
Ödeme otomotik yapılmış.
İşin yok uğraş.
 I did the online reservation came to me the confirmation mail came to pick up the car from the airport tools yomuş. out vehicles.
Automatic payments made.
The deal does not work.
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Christian Sedlak on Google
★ ★ ★ ★ ★ Ich hatte ein Auto vier Tage vor Abholung reserviert. Als ich dann aber zur Abholung kam, gab es kein Auto für mich. Das Personal bei Hertz konnte kein Wort Englisch und war in keiner Weise gewillt, mich zu entschädigen oder ein Auto bei einem der anderen Vermieter für mich zu besorgen. Stattdessen ignorierten sie mich.
I had reserved a car four days before pickup. But when I came to the pickup, there was no car for me. The staff at Hertz could not speak a word of English and was in no way willing to compensate me or get a car from one of the other landlords for me. Instead, they ignored me.
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Cemile Akyün on Google
★ ★ ★ ★ ★ Tercih ettiğimiz arabanın havaalnına vardığımızda değiştirilmiş olması, dizel ve otomatik seçilen araba, benzin manuelin sunuluyor olması açıklama olarak yalnızca güncelleme olmamış açıklamasıyla baştan savan saçma bir firma. Hiç memnun kalmadım.
The car we prefer is changed when we reach the end of the car, diesel and auto selected car, gasoline manual is offered only as a description of a silent company that has not been updated with the explanation. I'm not satisfied.
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Salih Beyazıt on Google
★ ★ ★ ★ ★ Aracı teslim alırken sistemsel bir hata var diyerek yarım saat bekledim. Olur öyle şeyler önemli değil diyerek büyütmedim. Lakin aracı iade ederken teslim alan arkadaşa 10km önce petrole uğradığımı, fişinin de burda olduğunu söylediğim halde daha fazla olması lazım diyerek aracı yakıt kontrole götüreceğini söyledi. Başka kimsenin benim kadar hassas davranıp davranmadığını sordum. Sizle alakası yok, pompa bozuktur. Farkı karttan tahsil ederiz dedi. Kurumsal bir işletme olmadığı açık. Yanındaki avisten alın. Biraz daha fazla ödeyin kafanız rahat etsin.
I waited for half an hour saying there was a systemic error when receiving the tool. I didn't raise it by saying things don't matter. However, when returning the vehicle to a friend who delivered 10km ago, I stopped by oil, even though I told him that the plug should be here, he said he would take the vehicle to fuel control. I asked if anyone else was as sensitive as I am. It has nothing to do with you, the pump is broken. He said we'd charge the difference. It's obviously not a corporate business. Take it from the aviator. Pay a little more and you'il be comfortable.
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bunyamin soyupak on Google
★ ★ ★ ★ ★ Özellikle Ramazan Bey inanılmaz ilgili davrandı. Kendisine çok teşekkür ederim. 2021 MODEL araç verdiler ve çok anlayışlı davrandılar.
Especially Ramazan Bey was incredibly concerned. Thank you very much to him. They gave a 2021 MODEL vehicle and were very understanding.
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Zeynel Akın on Google
★ ★ ★ ★ ★ Cok menunuz Ramazan bey özellikle olmazsa olmazlardan firmanızı en iyi şekilde temsil ediyor hertz ailesine teşekkür ederiz
Your great menu, Mr. Ramazan, is a must-have, he represents your company in the best possible way, thank you to the hertz family.
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mehmet köseli on Google
★ ★ ★ ★ ★ Merhaba. Diyarbakır seyehatimde araç kiraladım provizton bedeli 750 TL çektiler bana normal çekim değil limitinizw bloke koyuyoruz ekstrenize yansımayacak araç teslim edilince bloke kalkacak dediler. Ekstreme yansıdı ödemesini mecbur yaptım firmaya dönüş yaptım kartımdan çekim yapıldı iade edilmedi diye kredi kartı ekstremi gönderdim inceleyin dönüş yapın dedim mail attım kimse oralı olmadı. Muhasebe inceleyecek dönüş sağlayacağız dediler bu kadar amatörce müşteriyi kaale almayan bir firmadan asla araç kiralamam. Paramı 2 ayı geçmesine rağmen halen iade etmediler. Kim bilir ben gibi kaç tane kurban var. Hukuki süreci başlatıyorum o zman mecbur dönüş sağlayacaksınıZdır.
Hi. I rented a car in my Diyarbakir trip, they charged me 750 TL for the provisioning fee, they said to me, we are blocking your limit, not your normal withdrawal limit. It will not be reflected on your statement. It was reflected on my statement, I made the payment obligatory, I returned to the company, my card was charged, I sent my credit card statement because it was not refunded, I said, examine it, return it, I sent an e-mail and no one was there. They said that they will review the accounting and we will provide a return. They still haven't refunded my money even after 2 months. Who knows how many victims there are like me. I start the legal process, then you will have to return.
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Vany Staufi on Google
★ ★ ★ ★ ★ Although we had a reservation for a car, there was no car for us. The lady at the Hertz counter just ignored us after we asked her for a solution.
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