Haydarpasha Palace

I'm from Poland. We were in this hotel for 7 days. It was wonderful. Clean and nice. The hotel is lovely. I have no doubts that SELAMI IS THE BEST WAITER IN THIS HOTEL. He is nice and always smiling. I recommend. Karolina ;)

SIMPLY AVOID IT if you want 5-star hotel experience with actual 5-star service. (According to hotel state of 21.09.2021) We stayed one night at this hotel however after one hour, we already wanted to leave the hotel. Talked to the hotel management, they explained that it is not possible. Some observations: Negatives: - Hotel area is limited and the hotel was overcrowded. - The activities which are done during the day makes the pool area more crowded and less peaceful, so you cannot keep calm and drink your cocktail. - The corridor that opens to the pool was smelly and missing air conditioning.(or simply a design issue) - The hotel staff was not trained well to serve and they were not organized. - They did not have wet wipes in restaurant area which is common in many hotels. - Beach area and bar at the beach is old and not renewed. Beach was also crowded. - The sea is not crystal clear. If you swim early in the morning, it is much better. - Hotel is connected to the beach through an old looking tunnel due to a high way passing on top of it which divides the hotel into two. You have to walk through this tunnel to reach the beach which makes your experience worse. - The hotel crowd did not have the same sociocultural background. It looked like some rooms were reserved for much cheaper prices. - The room had missing items like soap/conditioner/shampoo. - The disco was closed due to corona. There was not much to do after 12 after the live music. Positives: - The hotel has a nice view at night. You can take nice pictures. - There was a live music in the night. P.S: I never wanted to leave a hotel after passing 1 hour time in it.

First time in Turkey and we have had the best time ! With our two teenagers ! The hotel is immaculate food is delicious and the staff amazing ! Mami Kobi Are like a long lost family member him and his team were the highlight of the holiday ❤️ We will miss them all so much when we leave x

Thank you very much for staying at your hotel. we were on November 6-13. well-kept rooms, we had rooms cleaned every day. delicious food. Special thanks to the waiters SELAMI for making it delicious. fill in with him. Very good contact, he added tables, because our group consists of 15 people, he was adding a trick all the time, he asked if we wanted something to drink. It was a pleasure for us to enjoy his work. I wish there were more such good waiters??

Excellent facilities and super friendly staff! I would 100% recommend whoever wants a family friendly resort getaway. We have a 18 month old daughter who enjoys throwing food away and having a tantrum, which is definitely difficult to cater! However, the staff especially at the buffet restaurant, remain very welcoming, patient and understanding, that just brought the service to another level. A huge thanks to the girl at the reception of buffet restaurant, she has been caring every time she sees my daughter. Incredible act of kindness that shouldn’t be overlooked. Also, many thanks to other restaurant staff (Selami), entertainment staff, mini club staff and the cleaners who always gave us a happy smile, made us feel nothing but welcomed. The food there is delicious. Quite a good selection of cuisines but not overwhelming. It gets repetitive after a few days, but I guess it’s normal. We went for the first week of the hotel opening, so no a la carte menu. Patisserie selection is good, cheese cake and baklava. The hotel itself has a shop, spa, arcade, pools, many entertainment for families to do. Indoor pool’s chlorine level is quite high. Spa manger is INCREDIBLY hard selling! We paid for £60 each for Turkey bath and massage. The service is excellent and very relaxing experience. Overall, would definitely recommend this place! Although another negative is that 1 hr 40mins from the airport! There’s a mall nearby, can kill some time.

Nice clean and I liked how it appeals to couples and family. Staff were friendly and helpful and the entertainment were 10/10 Mani and his team are amazing Adem the reception staff in the evening he's great help always willing to help. Only con I'd say would be the beds being a little hard and the breakfast options anit the best

Nice and well maintained resort to enjoy with family and friends… as the name says it’s a palace itself… rooms are booked with a package, you can enjoy everything inside the resort free of cost… even alcohol and all amenities… pool bars are opened till 11pm, no worries inside bars are 24hr… the rooms are very big… there is access to beach, and kids play area and many shows at night during season time.. it’s a must place to visit once in life… meet the owner very humble brothers… to enjoy all these 5star facility you have to pay a very reasonable amount.. I promise it will be of-course a worth spending… more to add during off season period like November beginning it cost you almost 50%less… It will be closed from November end till March end…

Great hotel lots to do and lots going on. Rooms are very nicely sized and hotel is really luxurious. Food is very varied and available most of the day/night. Its not located next to much but there is taxi service available. Overall very impressed.