Halici Omer - Esat Cd. 92/A

Dear friends, please go by considering my comment. We bought carpets 3 months ago, but the carpets we bought are incredibly stained, this is one, and the second one is that there will be no clumping in our carpet before they are taken, they said that we swept the carpet every day and you make a pillow with the wool it throws incredibly. It scatters all over the house and clings to the guests. Thirdly, I tell the behaviors with the customers very badly on the phone, they are so small that they say imperious to me, money is not easily earned, do not feed them, they respect such people ...

I condemn the Istanbul road branch manager and employees, who deny what they say to sell a product to the customer, give a product we do not want and say that we do not change it even though we say this is not the product we want, and who do not even address you and do not treat you as a human being.

We bought our carpets from the Istanbul road branch. They sent to Eskişehir complete and on the day they said. We would like to thank our brother Aykut, who helped us a lot in our choices. By the way, your advice for the salon was great, brother, you know this business.

STAY AWAY FROM HERE! We bought 4 Angora Style series carpets from the Istanbul road branch. After 4 days of using the carpets, he gave color everywhere. They did not accept returns due to defective product. They accepted the problem, they saw it, but they made accusations such as why did you do it? We came across the ugly and rude words of the store manager Ms. Read comments carefully. When there is a problem with the product, no one is satisfied with the exchange / return processes. The sales staff are friendly, but if there is a problem in your situation, the store manager will appear in front of you, in a rude and not owning attitude. They don't care, they blame you, they distract you. If you have a mind, do not mess with Halıcı Ömer.

The delivery of the carpet we bought is not possible. Every time we talk, they say it will be in your hands either next week or tomorrow, then they make up an excuse that we did not receive it from the factory. 2 pieces of carpet still haven't arrived for 3 weeks. We can't find them when we call. It was well taken care of before making the payment, but after making the payment, neither interest remained nor our carpet arrived, we can't even reach their phones.

NEVER BUY CARPET FROM HERE!!!!!!!!When we were going to buy our carpets, I read the comments and thought that it was written by rival companies.

On Friday , we contacted the customer representative from halicimiz.com and created an order , they said that the orders will arrive within 3 days . After reading the comments, I had some doubts. The product was shipped on Tuesday and arrived on Wednesday. It was the carpet I wanted in the dimensions I wanted, and the company's customer representative answered all of our questions. Thank you very much for your service, good luck to you