Gülan Otomotiv FIAT Yetkili Bayi

I am very satisfied as the service personnel, but the service in the waiting room is zero. When coming again, tea with thermos etc. I will bring with me. They put a machine, it doesn't accept money, it says free, it works with a defined card for the staff.. I don't understand a logic. When you come, make sure to take your tea and water with you ?

Thank you very much, Mr. Eren and Mr. Onur from the damage department for their interest in the repair period, I wish you a good work, thank you, thank you,

They made a superficial offer of 145,000 TL for my vehicle worth 220,000 TL. :) i found it funny. After reading the comments, I gave up buying a vehicle from Fiat, which I thought was a disgrace. i will buy honda city instead of egea..

With the guidance of my insurance, as a Peugeot user, I fell out of business with the Sancaktepe Gülan Fiat damage service... We met Onur and Erdi, two brilliant young people... I witnessed that they took care of my vehicle like their own... As well as their characters... Don't hesitate, entrust your vehicle... You will receive excellent service... They are in the "Son" category in my opinion; you too will be doing business with an institution that employs conscientious, moral and honest people...

There is only one person who will receive collections, and he has gone to Friday... If he performs Zuhri Akhir in 4 rak'ahs on top of 10 rak'ahs, your waiting time may be longer..! (May Allah Accept) As a result, a canceled service on Fridays between 12 and 14.

Dealer/service that I have been going to regularly since 2019 with my 2017 model egeam, recommended to all my friends, bought a car for many of my friends and directed them to the authorized service. They have never caused any problems whatsoever. On top of that, they always did their best in terms of price. Their smiles and conversations are priceless. Just today morning, I went to the authorized service due to the water decrease in my egeam and the clicking coming from the left front. Radiator cap and left front swing arm were replaced free of charge under warranty. It is admirable that they take every possible care when giving or blowing my car. I would like to thank all the staff who contributed, especially Mr. Musa. If you are on the Anatolian side, you should definitely prefer Gülan. If you are on the European side or in nearby cities, you should definitely prefer Gülan. Rest assured you will be satisfied.

I took my rental car from Garanti Filo for 20000km general maintenance. They did general maintenance. I bought the vehicle. One day later in the morning, the smell left in the car. In general maintenance, they changed the pollen filter of the air conditioner, the filter smells of course, I conveyed this to my maintenance consultant over the phone. His answer blames Garanti Filo. They give packages, he said, the filter of the package they give. He accused me of regeneration of the car. However, I used the vehicle 20000 km. I didn't have a generation done, did I have it done after the maintenance? This smell did not exist before. I said, sir, will you not resolve my grievance regarding this complaint? He said no. He was arrogant. There is a phone record. I am also writing here. I am not happy at all. I am a complainant.

I took my vehicle for maintenance on 26.08.2021. I called before I came. They're on their phones. When I ask about the availability, they give a day after 1 week for maintenance. However, since I am close, they said that there is no crowd at the moment, if you can come right away, we can take care of it. Service: Service officer Yücel gave a price of 1000 TL to my 1.3 diesel egea vehicle for the first periodical maintenance. Service processes vary according to the situation. I waited 3 hours for periodic maintenance. While waiting: There is a waiting area in the showroom. Hot drinks are served from the vending machine. Paid vending machine for cold drink is right next door to this minus point. At least they can put the dispenser in the waiting area for cold water. Or they can leave closed water on the tables. You can use electricity and internet in the waiting area. He can watch the news. You can track the status of your vehicle. But when you want to read something, you will find magazines from 2019. Gulan the dealer will think that no one reads, because he does not update the magazines. Cleaning and hygiene: There are hygiene liquids at the entrance and at certain points. Floors and tables are clean. Employees take off their masks on the table as far as I can see. It's hard for them to sit all day with a mask. I think it's obvious that the boss with white gray hair and blue shirt is walking around without a mask. At the very least, he should set an example for his employees. The environment is constantly ventilated with air conditioning. As for the toilets, there is contactless entry and exit. Toilets are clean and lacking. Vehicle delivery: Except for the periodic maintenance of the vehicle, all drivetrains have been reviewed and they provide information on the parts that need to be changed if deemed necessary. Disinfection and washing process is done free of charge. However, it is clear that the washing is for show. Still, I said it's better than nothing. Overall, I'd say 4.5 out of 5. I would also like to thank Mr. Yucel.