General Mobile Yetkili Servis

No interest staff cold

Hello. I have TEŞHİR product GM 8. Approval must be received from the center for this display product to be processed under warranty. At 14:00 on Wednesday, February 19, I took Samsun to the guarantee and said that there was a "ghost screen" problem. I showed it to two authorized people and they both saw it. And I was told to wait 5-10 minutes to wait for approval from the center for the screen change. Here, I conclude that this approval process will take 5-10 minutes. Because nobody said it could take 5 minutes or 2 days. When you wait too long, we will tell you, we were told, and it was said that the check came on Friday, February 21 and I took my phone to the service. We were told that all the problems that the screen would change and that we would come 1.5 hours later. When I went, I was told that the problem was software, no screen replacement, new software was installed, and it would be tested and delivered on Saturday. When I went to the service when I received the phone on Saturday, when I saw that the same problem still persists, the authorized friend who dealt with the phone said, "The friends could not express me properly, I see this new," as a joke. Now when I asked for a clear date by saying "We need to get approval from the center again," he said, "You will get 90% on the phone on Monday." My problem is not solved when the approval is received from the center, now I am waiting for the approval process from the center again. I draw the following conclusion from this whole process: There is no healthy communication between the service officers. Service officials are offended. Are they trying to plant me by the end of the warranty or I didn't understand what they were trying to do. If you are in Samsun and its surroundings and you are looking for a General Mobile authorized service, it is up to you to choose whether or not.

I dropped my GM 9 pro phone. They gave advice on whether to have it repaired or not. They made the repair in a very long time. No problem for now, it works just fine. Thanks for their help and sincerity ..

Sincerity, respect, value given to the customer... Everything is at the top level. He is also very friendly when I call him on the phone. Thanks ?

The company where polite, calm, helpful people work

I thank my friends for their interest.

General Mobile phone repair and maintenance service is located in Samsun Ilkadim Saathane square, next to the Samsun metropolitan municipality, they did what many tradesmen who call themselves phone repair service could not do, but they did not work, I went to them twice and my problems were solved and they did it with a simple job and a low wage As transportation, you can get off the public buses near the mosque or the three-way minibus line passes right in front of it, there is a parking lot nearby, there is a suitable entrance for the disabled, I recommend you to try here first instead of visiting many places for repairs.

Interest is good. It is repaired with original part replacement at a very affordable price. You will receive a message about the transactions made to your phone. It is a very organized workplace, I am very satisfied, I think everyone will be satisfied.