Garenta Dalaman Havalimanı İç Hatlar Araç Kiralama

Worst car rental staff in Dalaman Airport. They are never open, never at drop off, just useless, and if your flight is delayed , they close anyway and leave you stranded.

The worst rental car I have ever seen , they gave me car with damage and when I return they said new damage occurred by me , and I have no idea about it. And then called them many times no body answer,  and they cut my deposit and no body replying my emails. The worst ever,  I will never try to make and reservation with them and will not recomend for any. Unfortunately I can't find less than one star, they deserve zero.

I rented a car from Garenta in September 2018. I took the option of a satellite navigation system. When I picked up the car in the car park I showed the handover guys my hotel address in Antalya and asked them to enter it in the navigation system. When I arrived in Antalya it took me to a point 2 kilometres away from my hotel. I had further problems with the system not recognising addresses which I wanted to visit and on one occasion sat with the hotel manager for 20 minutes but he was unable to find the address I wanted either. He advised me to get a Turkish SIM card for my phone and use that for navigation. I did that and my phone found everywhere perfectly. I contacted Garenta and told them about my issues and they asked me to gather evidence and email it to them. When I returned the car they told me I was using the system incorrectly (even though their own staff had entered my hotel address) and refused to refund my money. I subsequently emailed photos to them, showing I was right. I got a message in garbled English saying I'd entered the addresses incorrectly and then they ignored further emails. From looking at other reviews around the internet it seems that: 1. No one in the entire company has any real command of English. 2. Once they have your payments and deposits they act like God when it comes to returns and refunds. 3. They don't really listen to anything you say and just assume they are in the right all the time. They are unfair basically. If you want a navigation system get a Turkish SIM card. It's less than hal the price of their useless SatNav system. Remember that this company operates solely in Turkey and doesn't really cater for tourists, even though they rent cars from the airport. It's probably fine for Turkish people, but hopeless if you have any issues and you don't speak the language.

The Car they gave me had damaged tires, if I hadn't noticed it could have cost me my life. The replacement I got ran out of fuel before I could get to the gas station.

Do not use this company. Made a reservation for automatic vehicle, at check in made me wait thirty minutes because “system was down” even though they processed four other people during this time. Then told me they only had one automatic vehicle left which required a large charge. There was also over $300 in unauthorized charges on the credit card they took on file. Worst rental car experience I have had, avoid at all costs. Bad business practice and fraudulent charges with your card.

Just didn`t return my deposit. Choose only if you want to pay double price for your car

Worst car rental expensive ever.hired the car had no accidents or bumps.when I take it back at the end of the rental period the young man there finds the scratch in the photo,tells me I must sign this paper and keeps my rental agreement paper.says 'no problem' and 6 weeks later still no deposit(£350)returned.very disappointed and will not be using them again

Scammers! The worst rental car company that i used!! They don't refund the deposit. Do not pick up the phone and do not answer messages! The worst ever company, not recommend no one. They tried to blame me for the damage to the bumper, but I had a video of the car at the time of the start of the lease, which had this damage. Taking into account the fact that the car was fully insured!! THEY DON'T REFUND THE DEPOSIT. Scammers!