Garanti BBVA ATM

Warranty BBVA ATM

On July 7, 2020, I went to the Seljuk branch in Konya for an investment account in the foreign stock exchange. The lady at the box office, Senem, who told me that the documents were sent to the center by the center, said that there was no need for documents and opened an account by making a conformity test from the Internet banking. Then I log in to buy stock when I returned home and learned that for Turkey's stock market opened the account. When I went back and opened branches account that Turkey stock response when I told him "We do not understand much from the stock market (!)" It was. If. If BORSA transactions are among the services offered by Garanti bank and they do not have the knowledge as it says, he / she should receive adequate training and inform the customer as necessary. Since I had to go to the bank 2 times, I had already called the center 2 times to send documents, I asked him to request documents from the center, since I spent more time to open an account. Although he was at 12:15, he refused my request by saying that they were going to have lunch 15 minutes early. He asked me to come in the afternoon. I left the bank because I didn't have any more time. When I went to the bank to sign documents again on July 8, 2020, I was told by the security guard that I had to get approval from bank manager Mevlüt. When I entered his room, he asked me to do the fitness test that I had done 1 day before and received B. I opened my account from the bank tablet. I filled the form in the same way as the previous day. Then he turned the screen to him and said that after processing for 2 minutes on my open account, he did not approve the opening of my account. This time, the conformity test D that I did has come out (is). A person named Mevlüt, the director of the Seljuk branch of Konya, told me that he was negative by conducting a conformity test one more time illegally from my account. I hereby announce to Garanti Bank general directorate that I will initiate legal action about the person who transacted on my behalf from my personal Internet banking. Although he does not have the right to choose the customer who wants to open an investment account in any way, I am the bank manager, I have the right to choose the customer, I do not approve your account and he did not sign the documents that came to me. In the conversation, he deliberately caused a loss of customers with his behavior against and against the bank by asking why I did not make a lot of transactions in the guarantee bank, why I chose the guarantee bank. In addition, by asking the name of the university I read, questions that were not entitled to my personal field were asked. Then, when I called the Garanti investment customer representative over the phone, I confirmed that there was no such thing as the approval of the bank manager, he was in charge of signing the documents, the operation I know. I am complaining about your branch manager who uses his predominant ego against the bank and transfers from the open account of the customer without permission. I will share my complaint in all your social accounts, complaint platforms and Garanti general directorate. I request action on the person in question.