Franke Yetkili Servis - Akay Teknik

The employees came before the time they said very relevant and they solved my problem in a short time with clean workmanship.

You can see that the product that you say is malfunctioning x is not made when you return, but gave a new malfunction from elsewhere. Don't be surprised. Whatever the electronic product is, anything can happen at any time.

A friendly and helpful business with a helpful staff and manager.

Solid workmanship and salami and they do a nice job

Worst service I have ever seen, they came to repair my built-in oven door, they both damaged my furniture and placed the oven crooked, they tried to ask for parts because they could not repair the door, but I guess you have to be a sucker to get service again.

I called and said my problem with my furnace and wanted to get preliminary information stating that I wanted to know the approximate price. The lady on the phone insistently said that we are not a DOCTOR. ATOM I did not say I want support to be broken down. According to what they say Franke has forbidden to give prices. The purpose of the company is to write a service fee, not a service, and force the malfunction to be made. As a customer, I have the right to know the approximate cost of the product that I will make or purchase. Maybe there will be a situation that does not fit my calculations. Although not certain, a company that cannot say that the price of the piece you have mentioned is that, let alone customer-oriented work, it is a company that devotes itself to writing service fees in my eyes. STAY AWAY. OTHER FRANKE SERVICES LOCATED IN ANTALYA ARE REALLY GOOD CARE AND HELP.

Franke made us wait a month and a half for parts for a dishwasher malfunction. Each time they threw the ball to the headquarters. Headquarters made up new excuses each time. Finally, out of desperation, we called Egem Teknik, the other authorized service, and they came and did it the same day. Stay away from this service. They don't have a stock of parts on hand. If you have pain, call Egem service.

I took my Dominox stove for repair. There was no malfunction. The part that needs to be changed is out of stock. Despite that, they asked for a service fee of 90 TL. When they said they did nothing, they kindly charged a service fee of 70 TL for the part that was not in their stock and could not be replaced because it was out of stock. I am not satisfied at all