Ford Ünal Kayseri

They were very nice and interested in our vehicle. They made us smile on Ramadan day, thank you to our friends who contributed

The interest and relevance was high, the service they provided was very good, I would like to thank the working friends

The service personnel are very polite and concerned, they did the maintenance of your vehicle in a very short time and washed your vehicle and delivered it cleanly.

I went to this dealer on 10 July 2017 to review the fiesta. There was an uncle who was in the mood of "I have the money but I have the money" who owned the dealer. Basima stood up. "Yigenim bah, dohdur, the nurse always buys from this. This is the car to be bought" by not giving the opportunity to examine the car and harassed it constantly. When he leaned against the hood of the last vehicle with my hand and told me "don't lean like that, my nephew", I got offended. I told my mouth, I left the dealer. This will be the treatment you will see where you pay wads of money, go accordingly!

I would like to thank all of your employees, especially MESUT BEY, who made me meet with our service consultant YAVUZ BEY and Ford Unallar, who were not interested in the first maintenance of my vehicle, which I did not see in other services, and who were completely satisfaction-oriented.

I brought my vehicle as an authorized service for damage removal. There is such a thing as a vehicle delivery confirmation, they do not deliver the vehicle before the insurance approval is received, even if the vehicle's transactions are completed. On the other hand, even though I needed a vehicle, the friends in the damage department did not help at all. Because of this attitude, I had a meeting with Ford Headquarters. The guys there helped. Then Mr. Abdullah came to assist me and approached me with a solution-oriented approach. Unlike his friends in the damage unit, he did everything he could. There were two opposite employees under the same roof. But take care of Mr. Abdullah, and know the value of such people. My humble advice is to stay away from management decisions that will make the customer suffer. The insurance has already approved the transactions, why are you waiting for the rest?

Staff is really responsive. I can't thank you enough. We had to come here with my wife and kids. We waited long hours for Exper. So the kids and we are hungry. We bought pastries from the nearest petrol station. We wanted to eat with tea treats, but the official who saw our situation said, please, we have a cafeteria upstairs and accompanied us. Staff shared their meals with us. The happiness on the faces of my children who ate hot food at that moment was worth everything. This situation affected me a lot. I was also proud that they employ sensitive personnel in this way. I want to thank you here again.

Working hours start at 09:00 in the morning until 17:30 in the evening. It's a good idea to make an appointment. I made an appointment at 09:00 in the morning, although I was the first customer, my vehicle waited one day. Mr. Yusuf took good care of his business. Fault finding is done first. If you do not have the fault corrected, there is a fee of 500 TL. As long as you don't sell your vehicle upon registration, it is very nice that they give unlimited Ford tow truck gifts and it is valid all over Turkey. My vehicle was giving an engine failure, so we took it to the service ? There was a leak in the turbo hose, thank goodness we left without a major malfunction. You do not pay a fault detection fee because we have the fault done. We paid a fee of 350 TL and left. Now, the control will be to get on our vehicle and check the services. Thanks to those who have contributed so far....