Enza Home | Armada - Dumlupınar Blv. No:6

entire

Plenty of quality great

Staff were polite and concerned but we did not like the models very much.

There is also a large store, a bedding section. About the staff.

The only place I can rely on furniture and bedding

I would give it lower points though. Before I bought the Salon Team from Balgat Enza, we were quite satisfied with them. They brought the products on time and made the installation without sacrificing us. They intervened immediately in case of problems. Afterwards, we decided to buy products from Enza again and came here with the advice of a friend. If we did not come; no distress during the sales phase; everything is taken care of, flight is avoided, but after the disgrace. First they brought the product wrong. Then they kept them waiting for a new one for two months and there was neither information nor a clear answer to our calls. Luckily we finally got the day to setup. But, unfortunately, our ordeal is not over. If you don't have a temperament like setting up the time range for the setup anyway, you'll wait for their enjoyment for a day. Although we were told that we would be called an hour before the installation day, we were called half an hour in advance and they came to us after half an hour. They told us that they were working on top of it and after only one hour, they told me that they could come back in half an hour. As a matter of fact, we had to postpone it to another day and today (23.09.2019) we have removed the installation date and call an hour in advance we said. Although we waited all day, there was neither information nor incoming and outgoing. We called and asked if you could come and finally they showed up at 21:30 and they completed the installation. This does not mean that the installation was done flawlessly, the product came dusty dirty and thanks to the fellow who set up the product instead of cutting the rope tied to the bottom of the product was torn. We didn't send it back because we stood. If you do not want to be embarrassed, do not choose here. P.S. the friend who suggested this place to us was also a victim; he mentioned this to us in the store and told us that we were guilty that we changed the product we ordered. I have everything in a proven way, what we have ordered, what they have brought, and so on, they came up with a slander.

The dexterity in merchandising does not sell the product by taking shelter in the customer's trust in the brand. If the product you are selling cannot deliver to the customer in a timely and solid form, this shopping will be crippled. So it was ours, the product I bought from the store came defective and I declared that I would not accept it, I did not receive the product, then the same defective product came to our house for the second time, I said that I did not want defective products and I did not accept it again. For now, we are waiting for the problem to be solved. Let's see what will happen ?