English Home - Ankara Kentpark AVM - Mustafa Kemal Mah. Dumlupınar Bul. B-1 Apt. No: 164 E / 64

It is a very small store, but you can find many things you are looking for. If you follow the discounts, you can find good products at an affordable price. The working lady was very friendly. When you cannot find the product you are looking for, just ask.

I really do not recommend this workplace (English Home Kent Park), English Home workplace in Cepa shopping center. They say that when you buy a product, you can change it. When you go to change it later, they don't change your product by saying it's the ribbon of this, you know, the hair of this, you know, the feather of this, etc. next to the invoice. Customer satisfaction is zero, employees are extremely insincere and look down on them. There is absolutely no respect and respect for customers. What I said is consistent with customer experience.

I went to English Home Kentpark branch on 27.08.2021 to return my shopping outside of Ankara. When the sales representative had a systemic problem regarding the return, he asked the store manager for support. The store manager looked and didn't care. By doing so, he both victimized us and left his representative in his team alone. The only solution he offered was forcing a gift check instead of a refund. Based on the problem in the system, he could not make the return and argued that all stores had the same problem. but on the same day, although he confirmed the problem in the system from another store, he made the return process without making the customer a victim. The attitude, unresolved approach and behavior of the lady in charge of the store was very wrong. I am sharing this situation both here and with the necessary authorities.

It's a spacious, decent store. Its location in the AVM is good. It's easy to access.

It takes a long time during the process. Wrong product is passed at the checkout and they don't want to deal with the refund by saying it's paid now. A store that does not suit a corporate brand like English Home.

It's a crap shop. A store that does not suit a corporate brand like English home. A product broke while browsing the store today. I did not take the product in my hand, I could not touch it, after passing by the product fell behind me and broke. Maybe the cap of the coat was woven by accident, but it was very funny that they made me pay for the product. The problem is not the money, it's as if we are visiting the glassware between the neighborhood. What is it to ask for the money for the broken product? If the product falls out of my hand, if something happens, he apologizes, I offer to pay anyway. They place overcrowded products in small stores and make the customer pay for the product that has fallen in the bidet. I did not have any difficulty in not descending to their level, but I wanted to share this event here.