Emoptik

You understand the service quality of a corporate workplace when you have a problem. When I had a corporate customer-oriented problem in EMO optics, where I bought all my sunglasses, glasses and lenses for years, I learned with disappointment that they are not actually a customer-oriented company, but a corporate company until I sell products. Because it was my newborn baby, my graduated glasses, whose frames were broken, were replaced with the same glasses at the Laura branch at the Laura branch, but when they put them on, they said that they had to bring a new one and replace it with it. Meanwhile, when I wanted to buy another frame with the new glass in order to change the glass when the new frame came, they said that they would not be able to meet the demand, even though they would not suffer financial damage, with a meaningless and unreported excuse that we would do it for the first week. They lost both their regular customers for years and the extra money they would earn by purchasing new glass. Whether it is commercial incompetence or unqualified, incomprehensible personnel, whatever you ask. Moreover, in an insensitive attitude that a mother with a newborn baby does not understand the delay of a few weeks. I will definitely not shop from EMO OPTIK, which has lost its humanitarian qualities, only focused on sales, and does not solve any problem (although I repeat it will not have a financial loss). While I am shopping, I definitely read the comments and I would like to share them with you.