Electronic Systems Group Ltd. Sti - Gazi Mustafa Kemal Blv.

The screen of my Samsung phone was broken, it was half the price of the phone, thank you, the phone was exposed to neither dust nor pressure before 1 month. I can't eat bread in the country.

In service, at least the master who made my phone was not competent. I left it because the screen was broken. They changed the screen, but this time there was a sound and connection problem. I left it a second time, they said it was repaired a week later and returned it with the same problem. I gave it to someone I found on the market and in 1 day the problem was solved. After that, stop servicing.

Service is good // only some employees don't understand because they don't listen ?

It is the establishment that brings water from a thousand streams to extend the warranty period of my washing machine, which confronts the Samsung headquarters, lies to its customers and makes fun of it. First, they insisted on a document that Samsung customer service said was not required. They insisted so much that customer service doubted itself. The next day customer service confidently called me and made it clear that there was no need for that document, only the bill was sufficient. So when I called this so-called service that did not suit Samsung, they said, "Our additional warranty quota has expired". I asked them why they did not say the day before and they tried to search for documents. The answer I received was "expired today". Then he added the voice before he even stated when I needed it: it won't come for a long time, don't wait. In short, it is the enterprise implicitly implying that it will not serve the customer as if rebelling against the reason of the asset.

Fast and clean workmanship, well done...

The screen of my Samsung gear s3 frontier watch was broken, I asked the price for it, they said 1600 TL, I changed it to 250 TL elsewhere, the price was too high, but thank you anyway

A good service. Transactions are fast. The client area is a bit small. It gets crowded when there is a queue, and it is difficult to park in front of it due to its location. But the service's approach to the customer and the employees are quite good. So it's pretty good out of place.

They communicated very successfully, made an appointment and came on time and set up the TV. They made the necessary explanation and explained it kindly.