ECC TOUR

There is nothing as bad as the security guard at the door of the hotel saying that you do not have a reservation and coming from the 350 km road and going 350 km back by taxi, it does not happen to him, we learned that there is no agreement between the agency and the hotel, thanks to the ecc tour at the hotel door, no one helps,

Do not make reservations with certainty before friends enter without seeing the hotel. This company is fraudulent We booked an all-inclusive room from Bodrum royal arena hotel, our room would be upstairs.

From the day we entered the hotel, they called every day, we can call even in the slightest problem, they are very interested, we are very satisfied

Instead of booking from this company, book it from the hotel itself. Absolutely zero customer satisfaction. The communication of the employees in the operation on the phone is not at all professional.

Despite our request to cancel the reservation 8 days in advance due to our funeral, the deceased person (grandmother) is the company that did not cancel the reservation on the grounds that we were not a first-degree relative.

I would never recommend this type of trouble. The Uludağ tour we went with my fiancee was a disgrace and it was so problematic that our tour was The hotel we went to and paid for on the first day was different, neither trying to reach nor sending a message. Nobody knows each other and someone says different. Everyone is unsuccessful, except Mr. BERK, who is a guide, nobody is trying to find a solution. He is already so unhappy and with great disappointment. On the way home, they said that you did not have your luggage and went with another tour, but if they did their job properly, they would see that our luggage was there, they did not do anything other than annoy the customer by telling something uncertain.

In a word, SCAMS. We had made a reservation at Kervansaray Hotel for the Uludağ tour, but when we arrived in Uludağ on Saturday morning, they told us that there was a problem with the reservations of the Kervansaray Hotel and they took us to the terrible hotel called Erta Soyak, the interior of the rooms, which was damaged and old. It was also said that a 47-person intercity passenger bus would be used for transportation, but while we were waiting for such a bus, one of the shabby city shuttles of 27 people came. Our whole journey has been a torment, as the vehicle is old and has zero comfort. The staff of the tour did not even apologize or compensate for these events. When we asked for information, they responded in a cocky way. They don't care what you reached with and where you stay after getting the money from you. Do not fall into the trap of these three papermakers while there are many other rounds.

The said vehicle did not come. The suitcases were on us. When we asked, they said that the hotel has changed and it was a very mediocre hotel. It was a mess, but they did not help in any way. They called the police. Everyone got out of the vehicle.