Doğtaş Exclusive Siteler 2 - Demirhendek Cd. No:2

They don't even give a 1 lira discount. When you say discount, the staff's face drops

As can be seen in the photo, our order, which we made on May 28, was given on July 14 as the latest delivery date. Especially, we were assured that a late date was given and there would be no delay in this date. However, as a result of our continuous phone calls, our furniture was delivered on July 29. But this time, there was a mistake in the products. It is difficult to understand the mistake. As seen in the photo, one of the armchairs that should have the same color came in a very irrelevant color and is still not corrected. Our order, which is approaching 3 months, has not been completed yet.

4 floors, there are so many options. Air conditioning does not work, it is hot except for the ground floor.

Our Madrid Sofa Set, which we ordered from Ankara Exclusive Sites 2 Doğtaş Store on May 28, 2020, but could receive a late and problematic delivery on July 29, 2020, began to form in the fabrics of our Madrid Sofa Set within 1 month and gradually increased. There are thread throws at the edges of the seats, we have complaints of collapsing on the sitting side. There is more than one complaint on Complaint for the same sofa set and we have seen that most of them are seeking solutions in the consumer court. They had a lot of problems during the delivery process. The latest delivery date is July 14. It has passed July 14, there is not a single notice that the delivery will be delayed, we had to call many times, we left a complaint. We made dozens of phone calls, they said they would return and talk to the factory. As they did not give a date, it was not related to us, it was a situation about the factory, even contact the factory. Did I get the product from the factory, if I am going to talk to the factory, why are you? Dozens of phone calls, nervous stress, and wrong delivery on July 29. The armchairs were sent in different colors. We preferred it as a corporate company, but there are no quality and control teams. It took 1 month even for the single berjers to come back This time the armchair pillow came missing. They said we could go and buy it at the store, as if it was our fault. Continuous pandemic process was used as an excuse, but the products were already ordered during the pandemic process, couldn't the huge corporate company give a date by predicting this? Or couldn't he notify us about the delay? The poor quality delivery process was completed, but this time we saw that the seats were a quality problem. In the fabric of the seats, there was a noticeable collapse in the seat and in the seat from the first month. Many parts of the rope are throwing rope remains. We cannot change the sofa set every month. It is absolutely not normal for it to deform in such a short time. If we cannot find a solution to the problem, I will apply to the consumer court immediately. After such a problematic process, poor quality products bought for thousands of liras, I would not recommend it to anyone. I don't even go inside his store. I also prevent those around me.

The fabric of my 3-month-old sofas was torn apart, the bottom fixed cushion slipped 2 times, the legs were broken 2 times, the technical service came, we asked for a refund, it was not accepted, we gave it to the consumer court, the worst thing I have ever seen in my life, which does not accept that the seats whose guarantee is still a manufacturing defect and do not stand behind their products, disgrace and victimize you with all your money. I will send the images of the seats with great pleasure to those who want a firm

I looked at the sofa bed from Doğtaş sites, it is suitable for the room in terms of visual and volume, the fabric quality and fabric appearance are not as seen in the image, but the fabric sofa design made it simple..