Destek Bilişim - Necatibey Cd. No:54/B

It's been 1.5 months since I took the phone. Even though I gave it to the service 4 times, my problem is neither sent nor exchanged. Even though I have video recordings, the teams working in the technical service ask each other what I need to do while performing a procedure, I don't understand what kind of technical service this is, I work as an operating room technician. If I don't know my job, do you think my work or the patients will benefit?

They said my watch was getting water due to user error. Don't bother. The consumer arbitration committee will make the most accurate decision.

My phone, which I gave for repair, came to me with another new malfunction. They don't accept their mistakes, and they want to change the main board and ask for 2000-odd TL more in addition to the repair I have already made for around 1600!! They can't even put on screen protectors properly. I NEVER RECOMMEND PREFER FOR REPAIR!! FULL OF MONEY TRAP AND CAPABILITY!!!!

If you are definitely using Samsung products and have problems, I will pass the company as an authorized service. Quality, smiling, professional friends all of them. There was a problem on the screen of the 4-month-old product, they solved my problem with a guaranteed replacement in 1 day, I also got replacement phone support. I would like to thank everyone in the company for their interest, interest and support.

If I hadn't written this comment, my conscience wouldn't have cleared. I am a heavy phone user. Due to many malfunctions, my phone turns itself off, I struggle for minutes to turn it on. Not to mention that they suddenly freeze and the screen goes from shape to absurd. Since it was under warranty, I brought it to Destek Bilişim as the closest service. Good thing I brought it. They took very close care of me and took the phone right away, gave a spare phone. They did it for a few days and called me. They said that the screen of my phone's motherboard and the charging port have been replaced with the original one. I received my phone almost brand new. I was very satisfied from the first step I took to Support Bilişim. I would like to thank them and their smiling solution-oriented staff.

I sent my phone to the service, the insurance coverage is good, the spare part has been changed and now I opened the phone by itself 3-4 times, it turned off and on and it won't turn on. No, it's been 1 hour since the service came, what is this, it has never been checked there, it has never been tried, you keep advertising as quality service but what quality is not there now, what quality is there, open a policy again, send it again, let it come again, even the protection tapes on the 4-month-old phone are still there. the phone from the service is not answered, congratulations, support informatics, excellent work and quality service, your number 10 This is my comment to ISTANBUL DESTEK BİLİŞİM