Deriden - Eskişehir Yolu 7. Km Kentpark AVM No:164

Nice place for leather.

They don't stand behind what they sell. This decreases the quality.

I bought shoes from Tommy and their sides were opened for a few days. I would wear more if I bought it from the market. I didn't know it was this poor quality

The shoes I bought were opened in a week. It was said that there was a user error with no change. I couldn't really understand how the user could be wrong. I will apply to consumer rights because it is unfair

This store, which cannot stand behind the products that it speaks about and sells about quality, leaves its customers victimized with excuses instead of producing solutions. A shoe that it sells for 250 TL can be torn even if it is worn only in the shop in a week, and the officials make excuses as they make fun. According to the user manual, there is no user manual in terms of user error.

I bought a tommy hilfiger cloth shoe from DERİDEN store in Kentpark mall. It has been a week and its sides are open. Can be opened no problem. But when I sent this for guarantee, it was said that the result was a user error. How can a quality shoe open in a week and that can be user error. We did not wear it on the mountain. Shoes are not worn on the hand, if we use it in the wrong place. I definitely do not recommend it. They did not change a shoe that was opened for 1 week. The fact that a store that we trust like leather is so indifferent to its customers and unresolved for their problems has completely lost my faith in the brand. Of course, I will now apply for consumer rights. My phone is broken, we sent zero in 5 days. He offered many excuses to change the Koskoca brand tommy helfigir cloth shoes. Pseudo quality.

The product we bought from the internet address was sent from the Kentpark store, we returned the product. The money, which is said to be deposited within 15 days, is not returned. While the Whatsapp communication line was content with saying that it will go to bed within 15 days at first, it did not even return afterwards. Contact number is not working already. This is nothing but a fraud of the brand, I was convinced of it. When I looked at the comments in the complaint and ekşisözlük, I saw that there were people who could not get a refund for 3 months after this job happened to me. Next time, no matter what brand it is, I will first shop by looking at the experiences people have had during the return process. I will also express this process I have experienced regarding the leather brand at every opportunity and on every platform. I had no choice but to go to the consumer arbitration committee.