Defacto

The products are nice, the staff is helpful and smiling

Normally, I'm not so stingy about scoring, but I have reasons. I have to compare LC Waikiki and De Facto. I can say that LC Waikiki is better in terms of variety and cheapness, because some of its products have the "Red Domestic Label", so we can buy very nice things at a very cheap price. I recommend the same to De Facto. And I recommend that they increase their variety, otherwise you will be no different from the clothes shops everywhere.

Hello, We stopped by Eskisehir Espark DeFacto store today (Tuesday, 30.03.2021) to shop at noon, but we were surprised at what we were through with the treatment we saw. A short-haired, colored-eyed female friend in charge of the visual acted disrespectfully, we asked something about a product there she said, she snapped, then she spoke in imperative that while we were looking at a product, I would take a photo from there, and finally, while looking at another product, she said rudely with a whimper. He displayed his attitude, if we stopped more or less he would beat him, so to speak. We do not think that we will ever shop from your store again because of this female employee who does not even know how to treat any person rather than being a customer. DeFacto was a brand we liked to shop, but now we will remember your brand with this event.

Customer approach, problem solving, and experience are superb. I congratulate the store manager Ms. Yeliz and her team. Thank you so much

On Sunday, 20 .02 .2022, I shopped at our espar branch, we are Nurdan. Thank you very much for Mrs. Bayrak's interest. I always shop from your Magzaniz. This is the first time I have encountered such a caring staff. From the light to our daughter

On 15.02.2022, I went to Espark DeFacto store to exchange a product that was received as a gift. While the store staff was performing my transaction, the store manager lady came and said, I'll take care of it, can you take the cash register, and continued the process, while she said, "You should get in line again, and even though I came back to the queue, I was in the queue again." I entered and then he said, "We made the lady wait for a long time" and he directed her to the area manager. At the end of the process, the product that came as a gift was returned, with the well-informed actions of the store manager. He said that the product was bought with a credit card and it was returned. There is no limit to the embarrassment I experienced against the other party. How do you make people who have nothing to do with business as managers?