Citroen ABC - Fatih Sultan Mehmet Blv No:414

We were greeted with a very friendly welcome and we were directed to our customer representative, and there we saw a very good interest, thank you for the hard work of all employees.

They have extremely caring, smiling, customer-oriented personnel, we would like to thank especially the sales manager Mr. Inan and the sales representative Ms. Duygu...

According to the advice and comments, I had my 2020 model car serviced for the first time... I regretted it a thousand times if I hadn't had it done. They said that they will send the invoice to your address later, they issued an invoice on behalf of someone else. I had it done, they said there was no fault, there was missing oil and they put 1.5 liters of oil and the problem was solved.

I spent 2 Saturdays at the service because the reverse camera of the vehicle we bought 14 days ago did not work. Interest number 10, service -1.

I brought my vehicle, they met immediately, took it in and started the process without waiting. Although the vehicle had a lot of work, I received it the same day. I would like to thank the service consultant Ali Başşahin for his interest and help.

Hello, take it easy. I bought a 2021 model citröen c3 1.2 shine package vehicle 5-6 months ago from your Ankara abc citröen dealer. I put my car up for sale yesterday. But when I put it into the expertize, the hood of my vehicle was disassembled and painted. I reported this situation to the dealer by adding visuals and expert report. But neither their manager reached me nor the sales representative spoke properly. First of all, I would like to complain to Duygu, who is a sales consultant, for her speaking style. I'm buying a new vehicle and the accusation is as follows; “How should I know that you did not have an accident with the car?” he said. Expertiz said that this process originates from the factory or from the dealer. I have told your dealer that I will apply to the necessary authorities, and I am informing you here. I will complain to the consumer arbitration board, the cimer and to all of the institutions I can complain to as much as necessary. I definitely do not recommend anyone to buy a car from citröen in any way.

I would like to thank Ms. Elif, especially at the Citroën service, for welcoming the early morning with her wonderful energy and smiling face. I would also like to thank the service consultant Mr. Ali for his interest and information about the process.