Borusan Makina ve Guc Sistemleri

quality here

I bought the 2019 model th3510 telescopic loader zero, the product came in 16 hours, I downloaded it from the car, I was going to install an apparatus in front of it, I was going to install an apparatus in the fifth minute, the transfer was locked, the service came to fix it, it did not leave any room, it took a week to find the original parts, the parts fell abroad, instead they installed local parts then it worked. The machine started to work at this time, it detected that the sound came from the left front wheel. The service said that the left hub should be changed completely, our season was opened, we did not send the machine to the service. I took it to the service six months later, it was done in 47 days. It was done, it came and the same malfunction came from the same place one day later. At the moment, the same place is defective again, this time they want me to take it to Adana service, I cover all shipping costs. In the meantime, the elongated boom was drawn all along due to incorrect assembly, and they corrected it with welding. We wanted the machine to be changed because there was a mistake in the paint. Authorized persons from Adana said that they would give us zero gearbox and they would extend our warranty for one year. Then, six months later, I asked the service about the gearbox, Öztüzün Gaziantep said that they could not give zero gearbox, only the parts would be replaced with the original ones. Thereupon, I complained to England, the authorized person came and wrote about the deficiencies and mistakes of the bucket. He said that there were errors in the bucket, but that they were behind their goods and that the deficiencies would be made. He accepted that the product was defective and gave us 3 years + 4000 hours warranty extension and gave us a written document. Apart from that, there are deficiencies that do not keep order. Pictures and videos service records everything available. I can share it in detail with anyone who wants. I bought a zero I didn't buy it to have it repaired. I ask that this issue be resolved immediately. There are many things that he could not fit here, there are paint correction paints for the existing rusty body in the pictures. We said that it is a world brand, we bought it, we bought it, have it repaired, call service, we are tired of it now. The person we bought the machine with had a rear-view camera rear-lifting device, he sent his picture on WhatsApp, he still sent me his pictures before the registered machine came to me, the machine that I received was an empty package. There is nothing.I ask them to deal with this situation urgently. Pictures will be shared by request. Why is the zero machine taken? It is taken so that we can do the work.