BİM

Shopping mall

Don't be fooled by the outside and think it's something we know ?

Service quality is good but prices are very expensive

You can find the product you are looking for, friendly staff, I am satisfied

The unpleasant part is that in my opinion, the employed personnel should get a job without adequate training, especially they should pay more attention to the issue of how to approach the customer with courtesy. such approaches should be followed. *this comment is a quote* .

I would appreciate if you don't make my package accordingly when I have TL loaded again. On my line, the friend mega package was defined and my balance was 10 TL. I was going to load another 35 TL and renew the package, but the friend who loaded TL directly defined the big package to me.

Although it is a place where we have been shopping with my mother for years, today they accused us of stealing while we were putting our bags in the market cart. He called us to the back and began to accuse us in a disgusting way, "Are you going to confess or should I show you?". I didn't even understand what he was talking about at first, then he said that my mother had thrown something in her bag, that she would show it in the footage. Of course, at that time, I got very angry and we had an argument. Of course, nothing came out of the footage, an authorized person came and apologized, but there can never be an apology to cover their behavior. It is a disgraceful store with personnel who do not know how to communicate with people, how to speak, and who do not even know the rules of etiquette. I will never shop again and will complain everywhere. When we tried to call the police, they apologized many times and tried to close the case. You don't deserve even one star.