BİÇER FURNITURE

6 years ago we got the living room and bedroom suite in the living room. They are very good at bargaining. They give a lot of good words, but then they don't follow delivery dates or keep their promises. Forget about the size of the bedroom cupboard they got wrong. You guys get the honeycomb, and they said that furniture. They didn't keep the Fiskos table gift, they didn't even remember it. Anyway the furniture began to crack 3 times we called we said ok I'll come but they did not even return. They're not good trades. The furniture also looks like good quality, but the inside burns us out. For 6 years we have been experiencing breakage fractures. And one day later, they don't stand behind their property.

It is a concept furniture store full of stylish quality products and appealing not only to Izmir, but also to the Aegean and Europe.

We have received their products for 1 year. There is no problem yet, but it will show how long it will last. But there is no trades. They don't even answer after selling when there is a problem.

When we wipe the quilted lounge suite we bought with a slightly damp cloth, red stains are constantly being vomited from the bottom. I also shared his picture. They probably used a red pencil on the bottom liner to mark the quilts' locations. The seats are light cream colored and we are afraid to wipe. When we ask for support, let's see if it is available. When buying, they demanded more money from other stores. We preferred it for our peace of mind. There was no big mistake. We also bought a C coffee table for the hall. The upper floors of the sideboards were crooked. The object you put on top slides slowly. I handed it over to the company for correction. They left the coffee tables close to my residence saying that they were corrected. No action has been taken !. I called back again. "What did you work as a worker?" I asked. We cannot interfere with him. We have already outsourced to sell. It is not our own property. It is also an expensive coffee table. If you do not like it, they said let's take it back for 3 kurus and give you a simpler coffee table. I am sending this answer as revised in October 2020; In the answer below, they stated that they could not see my name in their records for the last 4 years. I bought the furniture in July 2014. I do not understand what the last 4 years are looking at. Although it meets the expectations in terms of the durability of the furniture, the complaint of vomiting out the pencil mark from the bottom while cleaning the surface is constant. They said that I did not have a service request; I sent the pictures of the seat from İbrahim Bey's private phone via WhatsApp. He said he was returning from Beyşehir to İzmir and that he would take care of him when he arrived. But he was not interested. As for the coffee table, I personally took the coffee tables back with my car and asked them to do the correction. When did the service record not see the excuse for returning without doing anything? This is the prevalence of situations where customer focus has not yet become professional.

Very good ... Guys who know work really well

The products are of very high quality. Friendly welcome and after-sales services are very good, what more can you ask for..

Employees are indifferent, customer satisfaction is not considered, misleading information about products is given.

I bought a seat, it was gone in less than a year, the sponges were opened, the seams were opened, the color was purple, the seat was sewn with white, we are looking for them, they do not come, no answer