Belmondo Travel - (Kapalıyol)

The very indifferent employee does not even look at his face, he does not even talk about the customer, we bought him from somewhere else, we will wait for him.

We bought rafting at Belmondo agency in Kundu, next to the Ramada hotel. The seller Tatyana described the rafting program and took the money for the tour with pleasure. The descent itself went well, but the organization of the tour was disgusting. The bus was late in 30 minutes, no one warned us of being late, another 30 minutes drove into the store necessary for the guide. Upon arrival, they were kept on the street for two hours under the scorching sun. They were not allowed to take water with them. Only at 17 o’clock they fed a meager and very tasteless dinner. The bus did not work air-conditioning. The children suffered terribly due to stuffiness and delays. Given the constant delays and delays, we returned to the hotel at 20-00 instead of 17-18 hours. We received no apology, no compensation, nothing but rudeness and rudeness from Belmondo. I really do not advise.