Bellona Belekler Dutluk

How to ruin a nationwide brand is probably due to this dealership. That is to say, everything is fine while selling, water is delivered in 40 days, but the delivery was 58 days. 2 products arrived, they said we forgot 1 product, stayed in the branch. They said that if you are at home after 1 day, we will return it. It has been 2 days and still does not exist. I called 3 times, no interest. I called the headquarters and complained. Change district, do not buy from this branch.

You will definitely regret it. On July 5th, we ordered and paid for a corner sofa, berjer, pouffe, TV unit, carpet and zigzag coffee table. We encountered a very good attitude until we paid. But this firm only moves on money. After giving the money, delivery or something does not concern them. My products would normally arrive within 45.50 days. Today is October 10 !!! They called me a week ago and said your products were ready and they reported that they took the delivery schedule on Saturday. Around 9 pm on October 10, he called the personnel for the shipment. Although we specified it as Yapracık in the contract as the address, they informed the shipment team as Keçiören. For this reason, they said we cannot come there. In addition, the delivery officer told me that all my belongings were not with them, only the corner, armchair and pouffe. I doubt they will even get my products right right now. I will say that my products will be delivered on October 12 or 13, if not, I will cancel my contract. Let's see what happens next. I will have an advice for those who read this article. We burned, you don't get burned. Update: The day after the events above, I was called and it was reported that all my products were ready and delivery would be made on 15.10.2020. My belongings arrived on Thursday, 15.10.2020, but this time the carpet was forgotten. They could not mount the cabinet, which was supposed to be mounted on the wall, as there was no hilti on the sides. The friends who came to the assembly were fine. We didn't have any problems with them. I am currently waiting for the carpet and the assembly of my closet.

Do not buy, you will definitely regret, the shipping speed is very slow, the products you buy do not come on time

Friends, the aim of this company is to trade with the logic of only selling the product and taking care of the money. It has been 2 months, we bought a product, the foot color we wanted did not come, we reported it again, let it come from the factory, we were told that it will be returned to you, but still our problem has not been resolved for 2 months, so if there is a problem with customer satisfaction, make money for the companies that will take care of it. not their bollards

We bought two beds and two bases from the Dutluk store October 23. The order was passed. It was to be delivered on November 23. It was delivered on December 2nd. We waited for 10 days, as if that wasn't enough, the friends who brought the mattress 120 200 were forced into the elevator by folding it in half. They said that our official will call you, of course, there is no return, you think about the rest.

If you want to be miserable with your money, shop there because everything is a lie, I bought 3 bunk beds from there and I regret it because they give the wrong bed and you ask for it, they say how do I know the size and they changed it just stay there for 10 minutes and listen to the phone calls and you will realize how much of a complaint it is.

I will never buy from this company ever again. Everything is fine until the sale is made, but then it is below zero. The delivery time is not even close to what they say. The delivery time is another problem, the people who bring the product are another problem (the way they talk when they can't find the house is not nice at all. I said I guess I'll argue when I get home. I was very angry, but when it came, they did not continue their attitude on the phone. I kept quiet about it, but it did its job well, it's separate) after-sales service is a completely different problem. We waited a long time for the product. It's not sewn at all. You gave defective goods, but I sold the logic that came out of me. We don't give it solid. We'll have it sewn ourselves now. The company has nothing to do. I can't even remember how many times I called the store on the phone. It's all up to the sale I guess. I want to update my phone information, they say it cannot be updated. Even the bank is making updates. Actually, I read the comments before shopping. I wish I had taken that into account. I was going to buy a living room set, I won't repent anymore. It's too early to comment on the Bellona product, but it was a very bad experience with the company. I say never again.

They do not comply with the delivery dates in any way. They forced the delivery of the product I bought on December 30, 2021 at 20:30 on February 18, 2022. Despite our insistent call, they do not answer their phones. It was my first and last purchase.