Başkent Ata Unlu Mamüller ve Ekmek - Fatih Sultan Mehmet Cd. 69B

There is a seating area, cakes and desserts are also sold.

I went to buy bread and cake, your female staff with glasses speaking speech is not pleasant to the customer for the first time.

1-We bought trilies frozen, that is, it turned out crystallized, we said it does not matter, we waited, it was thawed, and then we saw that it was soaked with sugar water instead of milk. When you call and say it, bring it in an ugly manner. If you deal with the customers who do not know how to talk to the customer, the results will be disappointing for the business. 2- You want profiterole, they give supangle, you want supangle, they give profiterole. It was always sour for a while. We did not take it for a long time. This time it was good for our luck. 3- The trenches have been too oily for a long time, the oil problem has been solved, but this time it smells of eggs. As a result; We have been using every product of this place for years, it used to be high quality products, now both the quality of the employees and the product quality have deteriorated, we have chosen this place for a long time, but now we will look for new places. In the past, you had no alternative in the palace, but now many places are opened. If you go this way, you will lose a lot of customers. I hope you will always be open to criticism and return to your old days. By the way, I say to the people who work in the shop that it used to be better or it would be better if it was like this, it was better like this, etc. I say things, but where to listen to the customer, there are no young female predominant employees right away, it is not like that, it is better that way, it is good, if they respond with a harsh language, these things will not work. The important thing is not the employees' liking of the products, but what and how customers like. In the meantime, when giving criticism or opinion, I have spoken politely with full respect. Have a nice day, wishing you not to lose other customers ...

Warm bread, relevant staff, hygienic place, what more can you ask for?

We have been saying not to buy it again for 3 years, but we go and buy it again. There is no problem in their products, they are among the best in quality in the palace region. But when you make a cake, it is said that the amount is around 120 at that moment, and you pay 250. Sugar paste heavy etc. The excuse is made. Since it is known to be heavy, say 3kg can't be down. He gives the money to livada. We can eat better quality and more delicious cake when we pay that money. They should fix this logic or put more knowledgeable friends in their work.

"No bread" in the oven is very interesting, isn't it?

I would say the best quality bakery and customer service place around.

I ate three slices of stale baklava and drank a fanta. They charged 40 liras. It was one of the worst baklavas I've ever eaten.