Başarı Apple Yetkili Servis Sağlayıcısı - Adakale Sk.

One of the rare apple services in Ankara where the technical service time is of the highest quality. I have been using apple for years, but the friendliness of the staff and the speed of the technicians are very successful. Special thanks to Rabia for her interest.

While the car was parked, a staff member came and tried to take my car key. Despite this, my battery change process was done quickly and with a smile. Also, he gave the best price here in Ankara by far. Thanks friends. Thanks for your enthusiasm.

I left my watch for a malfunction under warranty. The next day, they sent an information message immediately in the morning. Because your device is out of warranty due to malfunction, you have to pay 3,050 liras for replacement. I asked when did you send the device to the Apple repair center, did you diagnose it, the lady there said I left it after work in the evening and bought it in the morning. Isn't Apple repair center in Gebze? Come on, I passed this. The device change price specified in Apple's system is 2,850 lira for a current and same brand and model color watch. What's the difference? In a fiasco, I called the Apple support line and they said that even a service record has not been created for my device. They suggested that I go to another service. Anyway, I'll cut it short. I went to Ankara Necatibey GENPA branch for the malfunction that Success told me it was out of warranty. That evening, they immediately sent the device to the Gebze Apple repair center. System registration has been opened. A FREE DEVICE CHANGE WAS MADE AND CAME AS predicted by the lady and technician friend in charge at GENPA. THANKS GENPA AND ITS EMPLOYEES

They replaced my faulty usb cable under warranty, even within a week. I would also like to thank the ladies at the entrance for their interest and communication. I was very satisfied with the service I received, this will be our only choice as apple technical service.

I went for the xs battery replacement, they took care of it very quickly, but then I had a minor speaker problem. But they stood behind the problem and fixed the problem within the promised time. The only problem is, if you go with your private car, you will never be able to find a parking space or stop.

BAD SERVICE, BAD CUSTOMER BEHAVIOR Only the battery of my iPhone se model phone, whose screen I sent to them from Sivas in good condition, would be changed. In order to prevent unauthorized intervention, I wanted to give 649 TL to this company, which serves under the name of Apple's authorized service, and I wanted to have my device's battery changed. When they performed the process quickly and sent it to me, when I opened the well and saw that the screen of my solid device was sent to me as broken, I called them and explained the situation. Upon this, when the screen was examined by the technical teams, they informed me that it was actually a sub-industry, that they appointed me, but they could not reach me. I said that although my e-mail and mobile phone are always on for 24 hours, I have not received any notification. I asked for a record, proof, etc. of when and how my friends tried to reach me, but unfortunately they said that they could not prove it. When I informed them that my device has not malfunctioned so far and that it has not been sent to any place for repair, they did not believe me by treating me as a liar. You don't offer any other solution other than complaining to Apple, so when I say that; I got the answer that you are free to do what you want. I NEVER RECOMMEND it because of both this bad behavior and the victimization I have experienced.

Due to liquid contact with my MacBook device, I visited many apple "authorized" technical services, but for some reason, they all had the same indifference and lack of "technical staff", in the end I went to the Success authorized service, both the smiling and interested attitude of the ladies at the first entrance and Mr. Gökberk in the technical service department. interest is commendable. I would like to thank once again to all colleagues, especially Mr. Gökber! I would definitely recommend for solution-oriented and friendly service :)