Aydinlar Sogutma

I purchased 2 pieces of Gree brand air conditioner from June 1st. I paid in advance for a discount. They brought it on the day they promised. Assembled. One of the air conditioner was wall type and the other one was a pedestal for the hall. They've installed every two air conditioners. After testing for 1-2 minutes, we saw that they worked and they went away. That day we went to another place for a week. We never used air conditioners for a week. When we came back, the air-conditioner had not blown the cold air and the screen was called "FO" and according to the booklet it meant missing gas. Saturday at 15.00. We called the service right away. The weather was at least 32 ° C. The house was on fire. The service was installed in a hotel and the evening was told. We called 3-4 times. And they didn't. They didn't even open the phones on Sunday. The company owner also called repeatedly. He didn't answer. The assembler came on Monday. He told me that the pipe had already been hit and gas leakage, welding, and recharging the gas. The air conditioner worked 1-2 minutes, cooled and went away. We left the air conditioner to leave the house so we could get home. This was a big mistake. Because the air conditioner is a pedestal type, it has a pipe of 70-80cm leading to the wall. And the pipe had to be isolated to prevent condensation. Which is written in the manual even inside this air conditioner. Of course, the "Master" coming to us (I can not even think of it) even when we returned home on the pipe when we returned to the lake had turned the water under the carpet. Of course we're very angry. But what benefit. After the complaint to the center on the air conditioner Alanya service came and made the necessary isolation. And since then the air conditioners have been working properly. This is what I've been through. In particular, the owner of the company until this time neither an apology nor even to answer the phone does not explain everything already.