Aydinbey Queen's Palace & SPA - All Inclusive
4.3/5
★
based on 8 reviews
Contact Aydinbey Queen's Palace & SPA - All Inclusive
Address : | Besgöz Cad, 07525 Serik/Antalya, Turkey |
Phone : | 📞 +99 |
Website : | http://www.aydinbeyhotels.com.tr/ |
Categories : | |
City : | Serik/Antalya |
Description : | Relaxed rooms in a sleek hotel close to the beach featuring a spa area & 3 restaurants. |
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Vlad Lung on Google
★ ★ ★ ★ ★ For us, it was the worst vacation ever.
First of all, definitly not a 5 stars resort. At most 4. The staff doesn't speak a bit of english. They don't even understand. The food, awfull. Same every day. Doesn't taste good, doesn't smell good. Animation, none. The beach is dirty. But none of theese was the big problem. I understood that it's a resort destinated to turkish people, but accepting violences in the hotel, that's to much for me. In seven days, i was whitnes to several fights. One between a few turkish men by the pool, another day the pool lifeguard punched a 14 years old kid, and in the morning, at 5 o'clock, some turkish families, around 40 persons, were arguing loudly in the poolyard. That was not all. We were 4 families from Romania. Two days before leaving, we had to do the covid test for the kids. Our friends daughter, was tested positive. The girl had no simptoms. She's a 7 years Old kid. I've spoke with two managers, and they told me that they have to move them into the quarantine zone, and remain into the room isolated at least 10 days, before they get the right to repet the test. Turkish laws. I asked them if they can stay all togheter in quarantine, because it's necesary only one of the parents to stay with the child, and the father didn't wanted to leave them alone in a foreign country. They said it's ok, but he wasn't able to leave The room. Ok. I asked the managers if there's any charge. They told me twice that is free of charge. Even for the father. They have promised that they will speak to them, and take good care of them. No one speaked to them for 5 days. They' ve got food for 3 persons every day, for five days. In the fifth day, the reception called them to charge money for the father. About 108 euro/day,or they would kick him out of the hotel. They negociated at 50 euro /day, and they paid. Right after that, they told them, that he can move to an regular room, alone, so he can walk free, and enjoy the vacation. He refused. Since The last day, they got meals only for 2 persons. The day before the last one, when the kid was able to do the test, the hotel asked them to do the test also. They insisted quite. Hotel's rules they said. Of course they refused, being both vaccinated, and after many calls, contradictions and others, they accepted not to test them. Now they are home, but with an ugly memorie, and a lot of disapointments.
We certenly not recomend the hotel.
So think twice before you choose this hotel.
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Егор Коваленко on Google
★ ★ ★ ★ ★ Nice hotel, fresh and very beautiful
The food and drinks are great. One large pool, one smaller indoor pool, one with slides and one for children. To the beach 2.5 km, a shuttle bus delivers every 20 minutes, quite convenient. There were downsides during my visit: 1) there were interruptions to wi-fi; 2) rooms are not cleaned well enough
Pros: polite staff, beautiful interior, food, drinks, bar
The best bartender in this hotel is named Harun, he speaks good English, knows a few Russian words, is a very kind, cheerful and polite person, and most importantly - a professional in his field! Makes great cocktails. Been to Turkey several times and of all the bartenders I met, Harun is number 1
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Peter Donaldson on Google
★ ★ ★ ★ ★ Excellent hotel. Family friendly. Kids preferred the hotel water park rather than land of legends as they did not have to wait to get on the slides. Activities are brilliant. Staff extremely friendly especially Salih.
Thank you the management for the hospitality Ayhan
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Petru Ihora on Google
★ ★ ★ ★ ★ 10 wasted days. Messy place, bad food, staff personal doesn't speak English. Main restaurant especially tables and seats very dirty. Glasses full of grease marks. Staircases also dirty and between floors in the hallway can always find glasses and plates with food leftover. In 10 days didn't change the bed sheets at least once. They do not clean the room properly, just the surface. Total lack of any entertainment programs. I had to buy extra excursions in 4 days just to fill my time with something else. For the beach, there is a shuttle bus every 20 minutes, but on the beach but they don't have much also, just a poor bar where serve beer, Cola, Fanta, water.
Not able to find a toilet, though. Personnel does not speak English also, not even numbers. You have to show fingers to ask a certain number of something. Anyway, this resort doesn't deserve 5 star, how they pretend. Is a resort for Turkish people mostly, especially Turkish from other countries (Germany) who are coming to spend some vacation days here. I would never come back here.
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Shaghayegh E on Google
★ ★ ★ ★ ★ Thanks to dear salih, animation team is fantastic and amazing in hotel. Life music . Dj performance . salih’s dance performances and night dance show was super. We loved everything about animation team. Special thanks Manager Ayhan and Chef Hande. And mini club stuffs Gizem Menekse. In animation Salih Just one worker but he did everything soo good. Perfect soo proud of you. All the best in your life Dear Salih.
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sara esfandiari on Google
★ ★ ★ ★ ★ If i want to describe the hotel in a word,i would undoutedly say, 'magnificent', I really enjoyed spending my vacation at this hotel. The food, room, pool, gym, everything was extremely cool.
Moreover, I'd like to thank Kardelen,Gülsüm,Yusufcan,Tugba,Özgür,Ahmet şahan,Hassan, Miraban,Hande,Ali for their friendly behaviors.
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Lulwa Al-Harmi on Google
★ ★ ★ ★ ★ Do not recommend, they turned off the AC conditioner/ they switch on only heater! / the staff waiters in the restaurant only serve turkish people and ignore other nationalities! Even the bell service they made us carry our own bag to the room
The staff barely speak english and if they dont want to reply they will act like they don’t understand. I kept my key in the electrical place for the room and every-time i come back the key isn’t in place. They buffet has variety of options not bad but not excellent
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faezeh dehghan on Google
★ ★ ★ ★ ★ Hello, we recently went to this hotel. Everything was great. The hotel was really new. If I want to point out the weakness of the hotel, the staff did not speak English and we must have spoken Turkish. Dinner and lunch were just two or three models of food that we wanted, but desserts and fruits was great. Waterpark and bar and snack bar were great. The live music was only Russian and Turkish. They did not play Iranian songs at all, unless we asked them
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