Avis Denizli

When I contacted customer service and asked if they had 2.16d available, the lady on the end of the phone said it was available. He said there would be a discount if I made the payment online, I wanted to go and see it because the sales offices are close, and the friends at the sales office stated in a non-corporate language that they do not have even 1 vehicle available. I contacted the lady with customer service. It was like a joke. They talked on the phone for 2 minutes and the lady in the sales office gave me the phone, I went out to not argue, but this lack of communication does not suit a corporate company like Avis.

Hello, one star is too much for Avis Denizli .... I rented a car brand Reno Clio for 24 days with fully comprehensive insurance, the lady at Avis recommended that I also take out fully comprehensive insurance that cost me 35 lira per day (total rent Car and wholesalers approx. 385 lira). Wasn't much so why not ... Fully comprehensive insurance covers everything except tires and window panes-> also mentioned the lady from Avis Denizli .... On the last day 6 hours before the handover, in the back right door, the door did not open from the outside, but something was defective (mechanical) .... Tomorrow morning before the handover I mentioned that the door in the back on the right does not open ... The lady from Avis said that I have to pay 800 lira ... Since I mentioned, I can't help that the door doesn't open, the door handle has a mechanical problem that is an error from the manufacturer ... Finally, she said: I don't care I should pay, I'm not the one who broke it, before that it was 800 lira ..... I also mentioned that I have a fully comprehensive insurance and she said: That fully comprehensive insurance doesn't cover that .... Of course, I was angry that I wouldn't pay that, I said and contacted her superior and said goodbye .... After 15 minutes I contacted Murat T. and explained what was going on. Very nice Murat T. told me it's okay, I'll clarify that, don't worry ... About 2 months have passed, I noticed that my deposit of 112 francs had been debited from my credit card and still not been transferred back to my account ... So I contacted Murat T. that the 112 franc deposit had not been transferred to my account, and he suddenly said that there was a problem with the door handle ... So I felt tied up by Murat T. and the lady from Avis Denizli ... Can't help it with the door handle has a mechanical problem that costs the customer to pay ... And a fully comprehensive insurance with Avis has no value either ... And stupid you also sell one, I should pay 800 lira for the door handle at the end 112 francs deposit converted to lira 1120 ..... Please Notice: This is an automatically translated article! Well with 112 francs you have not lost 1 customer but several ... So that's what I experienced Avis ... Never again Avis Denizli

First of all, I think I stepped on the wrong place. It's a very warm, super understanding, clean, extraordinary, reliable place.

A great team welcome and car presentation is very high quality, we rented it for two days.

I am very pleased with the corporate company, branch manager Murat Tüzer, he connects the customer to the company with his friendly customer-oriented service.

There is Ms. Sıdıka, the customer representative: she spoke by constantly raising her voice, she approached with prejudice, she made a mistake while calculating, although I was right, she did not apologize, but instead of apologizing, I still went to the top and said that I wanted to go as soon as possible. I was not satisfied at all. He spoke constantly, raising his tone of voice, and constantly snapped. There is Mr. Murat, and I thank him very much.

I rented a car for 6 days, the company's interest and relevance is at a high level, care should be taken to clean the car a little, what were you looking for in the glove box, old rental documents, card slips, plastic cutlery, etc.