Auto Özlem

Special service that I went to on recommendation.Basta Nur, Mr. Basri and all his staff, I thank you very much.When I left my vehicle for repair, they took me to my destination with their own vehicles.

It's not what it seems at all, they don't give the car on the day they are told

They did a very good job on the body paint on my vehicle, the mastery is very successful. thanks

Ercan Usta is really the connoisseur of the job....our relatives, whom we entrust our lives to, are entrusted to him...The best masters of Ankara...the service is extremely serious and the prices are reasonable.reliable and experienced service.Thank you as Borahan Pharmacy

Well, in the industrial environment, it is difficult to find people who work in such a neat and systematic manner, who serve all the way to the house, and who do their job diligently. Can't be left when found

They replaced the radiator saying it was not repairable. It turns out that repair was possible. They fooled me because my path did not fall into the industry. Then the radiator I took was repaired in 5 minutes.

I waited 6 days for a simple bumper repair from the insurance company. So, is my problem solved? No. Not even a notification has been made for 6 days. I kept calling and asking questions and I thought that my vehicle was being repaired. At the end of the day, when I contacted them again and asked, they said that they were still waiting for approval from the company and that the repair had not started. I told them that they should not interfere with the vehicle, I told them that I would take it to a different service and I took delivery of my vehicle on the same day. It's also worth noting that I see that it's stopped. If someone takes the vehicle, their spirits will not be heard. At the other service I gave, the repair was started at the end of the 1st day. I did not have a good experience. I do not want to blame them, but it is a company that I will never take my vehicle to again and unfortunately they did not give me confidence. Customer information and service zero. I was not greeted with a pleasant attitude on the phone either.

I had the hood paint process done, I liked the workmanship, I recommend it. It was said that it would take 5 days, I said it was urgent, they delivered it at noon on the 4th day, I thought the workplace was on the sidelines, they left it at the bus stop without request, I would like to thank especially Mrs. Nur, the customer representative.