Auto King

I think you deserve five stars for responding to comments one by one. The country needs companies like you that accept criticism and evaluate and respond to them one by one. Conveniences.

The welded painted solution for the boy in my car is where I was disappointed. I don't know their justification as I haven't looked for a solution elsewhere yet. If another place applies a paintless, weldless solution, all perception of this company will end in me.

We took our vehicle for brake adjustment about 6 months ago. When we talked on the phone, we were told we can do it, when we left, they said we don't do it and sent them to another brakeman. Since we have no knowledge of the auto industry, I called with the recommendation of an acquaintance. An issue that they are not professional in should be openly discussed with the customer.

Relevant and knowledgeable, they repaired my vehicle as I wanted and gave it a clean wash, including the engine, while delivering it. I wish you good luck and good luck.

I went for the repair of the left rear door of my car with insurance. Before I went, I got ideas from both the internet and my friends. When the comments of my friends were positive, I delivered my vehicle without paying much attention to the negative comments on the internet... The process went like this: The vehicle was in service for 5 days and I received it towards the evening on the 6th day. When I received it, I noticed that the part inside the front door opener was missing. Even though they had nothing to do with the front door, I couldn't understand why the piece had fallen. They said it might have fallen off in the wash, but I've had my car washed for 4 years. There was no space to fall, because I know my vehicle well. The part was supplied and installed in the following days. When he entered the paint shop, a cloud of paint formed on all of the windows as a result of (probably) not covering the vehicle's windows with paper. They deleted the places we showed with no care, but I had to go again to have them deleted. Deformation occurred on the inside of the repaired and painted door of the vehicle due to friction, and on the outside due to strip banding. Possible door adjustment could not be made properly and the taping process was done before the paint was completely dry. For this problem, it was necessary to go again and leave the vehicle from morning to evening. I had to take the road to the service 4 times for a repair. It's both a waste of time and a waste of work for me. In short, I was not satisfied, and I did not see that an effort was made to make me satisfied. No post-process control. I've seen this clearly. Masters don't look at your face, they sell their faces to the circus. They talk to the service advisor, not me, about what to do. You will understand zero in communication. You should definitely teach your staff to smile and consider the customer. I give one star for the attention of Mr. Onur, the service consultant, and the other star because of the effort, even though I don't like it. To do justice to the word professionalism, you need to make radical adjustments; As a customer and victim, my personal opinion is my suggestion...

I would like to thank Mr. Mehmet the owner of the company and all the staff for their interest and good humor. We left our crashed 2016 Model Opel Astra vehicle to be made out of insurance. Our vehicle, which has both mechanical and body damage and rim damage, was delivered to us in a flawless manner. The process is prolonged even if they do not want it, because it is not something they have in their hands, our vehicle waited 2 weeks for the insurance to send only parts, it was a situation related to automobile insurance.For these problems, you should call your insurance company or whatever your insurance company is. Unfortunately, the comments are written as if this company is responsible for the problems related to the motor own damage company, but you can find out by calling and asking the reason for this. The parts of our vehicle were delivered within 8-9 days after they came from the motor own damage company. This is a place that is in constant density. All the construction stages of your vehicle are taken one by one and recorded, you can ask and learn when you get caught in your mind. The bodybuilders are very good, the damage is perfectly corrected. Although the paint masters are painted in a perfect half piece, there is not even a slight difference in the color tone, you cannot understand that it is painted. The rim was repaired very well and fixed. Mechanical masters were very well damaged and the parts changed without any problems. We have been getting on our vehicle for about 3 weeks and we did not encounter any problems. Before delivering your vehicle, they wash and deliver them brilliantly, in this way you can never get a service in the industry :) They increased 3900 ₺ for the damage that Opel Authorized Service incurred a fee of 18.000₺. They already work in partnership with the authorized service and when you leave it there, most of the work of your vehicle is done here, there is nobody you will deal with there, you can deal with everyone here, there is no logic to leave it to the service :) Thanks to our vehicle not running, Mr. Mehmet took his tow truck free of charge in front of the authorized service and received it. I wish everyone could research, have information and comment that way, everything could be better ... I was satisfied with all the services I received, thanks again for everything :)

The place where I took my vehicle as a result of the accident I had, the rear bumper of my vehicle was damaged, the repair and paint process was done, good luck, it's a place where I can answer all my questions and requests, I hope I don't go again by accident, but it is the place I will prefer for all my transactions ??