Ark Oto VW Başiskele

We bought a part from this company and the part was wrong, we asked for it to be changed, but they did not accept, the company has to replace an unused product, we will seek our right to the end, we are not satisfied at all, we have zero relations with the customer

On 27.09.2021, I took my passat vehicle for 75 thousand maintenance, I left it in the morning, I went to take it to the deceased, I took delivery of the vehicle, as if the interior was washed, the exterior was washed, not even a cloth was applied, I always know what dust is in my vehicle, where all my belongings are, I had 3 rosaries, I saw 2 of them, I called the officer about me and explained the situation. TM said he called in the afternoon, the vacuum cleaner was emptied out of me, today I went and received it, note my intention is not to blame anyone, I want to know what happened to me

If you have extra money you want to throw away, I recommend it. they are the best examples of how you can be disgraced with your money. They delivered it by saying that there was no problem in the places I wanted them to look at, especially in my car, which was maintained in an arc auto. applied, they changed the oil filter and gave it as if they had looked, of course, they gave it as if there was no problem. There is a problem with the vehicle. You know that when you go to solve this problem, you need to make an appointment again and pay money to find the problem. Thank you for the mistake they missed, and when they say can we put a gram of engine water in the vehicle because of the mistake they missed, the employee is a high-wire artist artist, of course, if you give 100 TL, they say we will. Friends, there are services of birth in Kartal in Gebze. Do not waste your money or time, go and get decent service.

I have had my vehicle's periodic maintenance done by Ark Oto for five years. But in recent years, I do not see the old sincerity, friendliness, honesty and quality workmanship. I can no longer see the vehicle performance that should increase after maintenance. Most importantly, the logic of customer satisfaction has completely disappeared. Especially the damage service has been doing very poorly lately. We experienced the last example today. It is determined that the service was not completed for the vehicle that came out of the service, and the service is called again. Bring the car, an appointment is given to see it on Monday. After a certain period of time, the customer is called again and expressions such as we cannot look at this are used. This must be proof of insincerity and dishonesty. In addition, the periodic maintenance of our 3 Volkswagen Vehicles we use; We decided to have it done in Adapazarı or Istanbul.

The service is very good, I would like to thank Mrs. Gamze for her interest and interest as always.

I went to look for a brand new vehicle, because the employee there saw the old vehicle I was using, it was not interested in selling it, it's a shame, I was going to hit it with a momentary anger, there is no respect anyway, if you have money, they will take care of it.

They took care of my vehicle from A to Z at an affordable price and delivered the car so cleanly that I was amazed. They did the interior and exterior detailed cleaning for 500 liras outside for free and delivered my car like the first day I bought it from the dealer. Thank you