Arçelik Yetkili Servis

Unfortunately, the staff is indifferent, those who follow the process are constantly changing. They call the product for repair and get approval, the product they gave has not been repaired because we are going, and they say that the person who gave it was a mistake and let us call you. Then they called and said that we did not have this part, they also received payment ... They had a very interesting experience ... Like many people, I trusted the service of the Arçelik brand, but unfortunately it remained in the classroom ... After long discussions and discussions, now the product is legally part of it. since they could not provide it, they would change it with a new model by paying a certain "difference" ... Let's see how much this "difference" will be, we will see ...

Service masters are highly experienced. Unfortunately, there are no spare parts for old products.

I took my cordless vacuum cleaner for repair. The lady in charge is very indifferent. They had looks like where did you come from now. They said they would call to give information, but it will be almost 1 week, no one calls. It is a situation that does not befit the ARÇELİK brand.

They couldn't fix my fridge for 20 days, they couldn't give a replacement fridge either. When I went to ask, they made me worse than fired.

The lady inside is doing her irrelevant job by force. I asked for a dishwasher rail stopper, and he asked for 60 liras for 4 of them. I said on the internet, 1.5 liras each, it's a shame, isn't it? We are an authorized service, and he spoke as if he were to say, if it works for you. If Koskoca delivers arçelik's authorized service to such people, they will not be able to hold on very long.

This is where we've been for years. Thanks to our brother Osman in the authorized service, he saw all our work, he helped, he is very loved by everyone, a beautiful person with a clean heart, I wish you a lot of convenience, thank you for everything

Hikmet Usta, who was in charge of repairing our refrigerator that broke down last week, successfully intervened in the malfunction and our 12-year-old refrigerator started to work like a new one. I would like to thank him very much and wish you success in your duties.