Aras Kargo Rize Cep Şubesi

My order, which I delivered to the address over the Internet, was returned, as well as not delivered. As I learned in the complaint I made to the Aras Cargo General Directorate, I made a statement that I would receive my cargo from the branch. Consequently, they found it appropriate to return it because I did not receive it within 3 working days. When I proved that I did not have a verbal or written statement, they said that the company supplying the order sent the product to be taken from the branch. I saw how far you are directly from ethics and morality in the matters you reached the supplier company and indicated. We now complain about both the supplier company and my branch and employees. As a physician working under the current pandemic conditions, sometimes you are away from seeing a pillow for 36 hours, but still have the courtesy to come and receive it from the branch if you call and call for 30 seconds that you cannot deliver it due to your workload, I complained about your way of working, which was done without mercy and persistently, I will. A person who does not respect people and what they do will not have self-respect, a shame ...

I went to pick up my cargo, which I ordered from a shopping site via int, in line with the message I received. They said we will give the day of distribution. They said that you cannot get it from the branch because you registered as an address. There is no such absurd order. And besides, they sent my cargo back. Just because the buyer did not accept it.

How can you deliver the product to someone else without my knowledge? If you do not reach me, you should take it back to the branch, but you can say that we delivered the product to a person I do not know. You have a disgraceful cargo employee, just because we have delivered it and given it to someone to get it out of hand. Is it such nonsense work? Moreover, I am not calling you, I am constantly directed to the voice response service.

It's a shame to show that the cargo product has been delivered and say that we will deliver it in 5 days.

Plain place, not busy (when I went) I got my job done fast

Before I write a comment, I realized that I was not alone when I saw the scores without asking if I was the only one. customer satisfaction is unfortunately close to zero. It is not clear whether we provide the service or not. Okay, you may be working hard, but in a place where I get service with my money, such bad service is not provided.

There is no such a disgraceful business as you, your mentality says come and buy 30kg from the branch, I don't buy it, send it back, the customer will not pick up the cargo from the branch, don't make any marks on your mind.