Aras Kargo - Mücahitler Şubesi

Just don't work for a liar company, you will be disgraced with your money My Trendyol Cargo appears to have been delivered on their website, but no one even rang the bell even though I was at home.

I arrived at 8:15 am. They sit idly inside and say it opens at 09:05. There is nothing they can do systemically, but they kidnap the customer this way. When I say I can't wait until 09:00, they say come at noon. It's called lunch break... Why should I come? Then they say send it with someone else. We are in need because this pandemic has increased the cargo business. If there were some more alternatives, it would not survive... In an environment where the workplace remains open, an irreversible solution is produced for the customer!!! In the same cargo same product return process, Yurtiçi cargo has not been opened yet, but please write your return code and number. He says he will call if there is a problem. This is customer satisfaction...

One of the employees, Dilek does not hesitate to lie, does not accept her mistake, and it is also said that she should go and complain about me. I do not recommend you to take action in this branch.

I would say think again when making a mistake and having the lady Dilek, the staff member who persistently lied to her, take action. Because it tries to make you look like a liar, even if you have proof, it's a really bad place.

I have never seen a company as bad and liar as you in my life. Even though I am at home all day, the buyer is not recognized. What do you mean by the address? My door didn't even knock. This is not the first problem I have experienced. I always experience this situation.

Although I have called the branch many times, I do not get a response. I have changed the address. It is not clear where my cargo will go, the irresponsibility of the branch is now, I hope you will call if the cargo goes to the wrong address.

The underweight woman working in a disgraceful place computer press does not accept her mistake and tries to rise to the top. By lying. Phones are never answered, disgraceful branch

I have seen the worst cargo service I have ever seen in my life in this branch, they do not hesitate to lie, they do not deliver for reasons such as "the recipient is not known at the address" when they do not come to their business, they absolutely do not answer the phones, neither morning, noon, nor evening, you can listen to that "click" sound on their phones if you want. Search all day, nothing has changed. Cargo transportation is included in the service industry and treating the customer like this will undermine your business. You are not alone, there are many shipping companies, remember that.