Apple Teknik Servis Bireysel Bilişim - Gülseren Sk. No:6 D:C

I am your customer with receipt number MS55400. They gave an exorbitant price of 3899 TL. 2 blocks away, I made it on tekonser.com for 1100 TL. I am very pleased, I recommend it to everyone.

The battery of my iPhone 7 phone has been replaced. They gave a 6-month warranty, so they wore the so-called original battery. In the 7th month, the battery is discharged in 3 hours. It was better if I bought Chinese goods and put them in, at least the money would remain in my pocket. I definitely do not recommend.

So far, 3 of our phones have been traded in the Individual Maltepe branch, I'm sure no authorized service can deliver the device in such a fast time, and I would like to thank Yaşar Bey and Yeşim Hanım and the invisible heroes in the background for their devoted work.

Plug number MS54297, device acceptance date 16.02.2021. I am not someone who likes to write comments, but if I do, I would at least help people like me. I am a Macbook Pro user, I brought the device to this service on suspicion of a fan failure. They stated that the fault detection and repair time is 7 days, this is too late in my opinion, but whatever. After 4 days, the message asking for confirmation comes, we had to pay 6640 TL, there was a main board and topcase error due to liquid contact. My computer did not seem to have any problems other than the fan sound, where did it come from, this is the main board failure. I didn't accept it and asked for a refund, and I brought it to a place called a technician a few streets down, and yet they detected the topcase keyboard fault and repaired it to me in a few hours. The total cost is 1500 TL. An anti-oxidizing solution was put into it and it was also maintained. Now if Individual computing responds, he writes: We are the authorized service of Apples, our service policy is like this blah blah blah blah blah blah blah blah blah blah blah so it was asked to replace .... blah blah blah. The time comes, it changes, or it does not have to be done at all, and it is sold piece by piece from letgo. But this is a very wrong method. Now, if the car has an engine error, we are trying to repair it, we do not install a new engine. The service is not focused on parts sales, but should try to reach customer satisfaction. After that, the sales will come as well. But they don't want to deal, or the mastery is too weak, or there is both. I would definitely not recommend this company to anyone, do not waste your time in vain, if there is a liquid contact, do not waste anyway and look elsewhere. But if you have 5000TL more money in your pocket and an extra spare laptop that can wait 7 days at the same setting, come on, they kiss beautifully.

I had the iPhone 6s battery change, it didn't matter, it was the same as my previous battery was draining immediately with the newly installed battery. They said there is a guarantee. I took it away. They said it has no fault. I was stuck. At that time I had paid 200 odd. I paid in vain. I do not recommend, friends.

I brought my iPhone 11 device to the service, they said that the device was in service for about 3 days with the problem of sound going off during the conversation, but I was not satisfied with the same problem on my device.

My MacbookPro, produced in mid-2015, had peeling on the screen. Thanks to the quality guarantee offered by Apple, they changed it. From the moment I handed over the computer, the whole process came to my phone as an object. Thank you.

The service is excellent, today I gave my iphone headset, made the necessary examinations in a short time like 3 hours, and they sent a message saying the product is ready. On the same day, my problematic headset was replaced with a new one. The customer representatives were also very polite and I experienced an excellent service process with everything. Thank you very much to all concerned.