Antalya Samsung Beyaz Eşya yetkili Servisi Turkut Teknik

My Samsung 8 kg A + Washing machine malfunctioned and gave an error Code 3E on its screen. When I searched on the internet, it is generally an engine failure, but when it is investigated in detail and carefully, it will end in 3-5 years, breakdown, error code, etc., depending on what the fault is and the recent use in electronic devices. I realized that it was designed to cause technical problems. Just like the system in cell phones, they do their best to get you a new one (like the iPhone's confession example). Let's come to the fault of my machine; At the back, there is an engine under the boiler inside, about the width of a handball ball, and there are 2 (which I think unnecessary) carbon / coal with health left connected to this engine. These coals can vary according to the brand model, and these coals are designed in such a way that they end themselves in 3-5 years depending on the usage and give an error code. Let's come to the service aspect of the job; I called the service, a lady came out and I said that my machine failed and gave an error code E3. I said what can be done for this and can you tell me that it will cost me nekadara. The lady on the phone said that this is a technical issue, we cannot tell the fault and the cost without seeing the device and said that we will get 50₺ even without coming and taking action. After that, I said, look, these codes give a certain E3 code (E3-E5-E-2 etc.) It gives information about what the malfunction is already, and I told me that this malfunction, which I learned in my personal research, meant engine failure and even the coals were finished, and I told me that only this I said that you should tell about how much it will cost, so I will decide accordingly, so that you do not come here and take 50 ₺ from me for nothing. The lady insisted that she could not be, and added, that she could not price without coming to see that this would not be ETHICAL. Anyway, I called the service, he came, he saw it and he saw the E3 error code, he even searched his phone to understand what this code was (!!! :)) and without even bothering to remove the back of it, it was an engine failure and the engine should be replaced completely, you need to pay 620 ₺ Even saying that it would be 600₺, it amazed me with all these experiences. I told the friend that it was a game of Samsung, which made all these incidents a part of the consumption system, that the fault is, even that it can be remedied based on coals, and said yes, leaving the room profession ... and as a result, I just paid 50 ₺ for nothing and of course I did not. Now I'm asking the female friend on that phone, ma'am, is that what's done to me is ETIK?

Our dishwasher was out of order, they made an appointment the day after our meeting, they arrived even if it was a little late. It wishes the malfunction to be eliminated by following the hygiene rules. Health in your hands

They helped me get the part I was looking for.

Relatively excellent. Service is nice. The air conditioner remote is original and the price is reasonable. The manager was very interested and gave good information. I am very satisfied with the service I receive from Authorized Services. Thanks Samsung service and manager.

There are 2 places marked on the map. It would be appropriate to correct this. Made me go to the wrong place

I left my robot vacuum cleaner because it doesn't spin one by one, it's been 2 weeks, I'm calling, they don't answer my phone, when I call on my friend's phone, the phone is answered as if nobody cares for some reason.

I don't think a company this serious can't even answer the phone, you are a team that doesn't even look at the phone and say that we will come, you are a team that makes you regret when we buy Samsung, I regret reading your company's comments, I wish I had done this before I bought the product, I wouldn't have to deal with you now, it's a pity.

The work was done in a planned and clean way. The person who came was very conscious.