Anka Tek Pazarlama LTD. ŞTİ. - Hanımeli Sk. No:4

I bought a phone with a guaranteed Xaomi brand on Hepsiburada. However, I could only use it for 3 months in 1 year and then it remained in technical service. However, they do not refund my money or give new phones, although they are in service for more than 20 working days in 4 times and two times (in the 3rd month and still in 4th). I don't think so. Let them find it from their God.

On April 8, 2020, I bought a Casper brand phone on Hepsiburada.com. The phone came in its unopened package. So far, all is good. Open the box and handle the phone. When I bought it, I realized that the upper right and lower left corner were deformed. The back cover of the phone doesn't fit well either. On April 9, I returned the phone by cargo on Hepsiburada.com. According to the Consumer Protection Law, they sent me the faulty phone again, even though I had the right to return it within 14 days without even having to report a reason for withdrawal. This is complete rudeness. Stay away from Anka Tek Pazarlama. Also stay away from hepsiburada.com. I called customer service, they told me to take the phone to Casper technical service. Casper technical service is not available in Amasya and its surroundings and I am not obliged. Shop from product-approved sites. hepsiburada.com is a complete disgrace. I will write and explain this situation everywhere. Whoever the money I give is forbidden. I will take more of those dirty crops by giving the Consumer Arbitration Committee and its execution as a result.