Amanruya

Very disappointing experience at amanruya Bodrum in terms of the service I had received. The staff seemed to have no direction as we were a large group. When we had arrange drinks for our table and shots. When I was drinking my shot there was a large piece of glass which actually went into my mouth. Once I has realised i was horrified, as how could this been missed by the person who was MAKING our drinks? When this was bought to the staffs attention, it wasn’t taking seriously and no apology was offered or further investigation how this could have occurred. This was just the start unfortunately which later that night our group was told to turn down our music at our suite room at 9pm? The general manager attended to speak with us further, which he was rude, aggressive, and made threats against our group. I would avoid this place at all costs and would NOT stay here. There a far better hotels within Bodrum who are better equipped in terms of service and most important of all safety. AVOID 0/10

This year, everyone who is going to spend time on the picturesque Anatolian coast of Turkey is getting a wonderful gift: in December, a new beautiful hotel opened near Bodrum. It is located in the middle of hills covered with olive groves and pine forests above the azure bay of the Aegean Sea. The spacious apartments have coal fireplaces and luxurious bathrooms. Private pools are located on the lawn in front of the apartments. However, those, who are going to spend the night in a hotel and spend all day on the beach, should look for another place: it’s a pretty long road from Amanruya to the beach, to be honest.

Magical oasis within a private tranquil serene setting. Beyond exceptional staff including general managers, executive chef and everyone you encounter. Best fresh food you will ever eat made to your taste. The cottages were private and magnificently designed. So well worth it!

Wow. What an amazing experience! This hotel is definitely amongst my top 5 best hotels. Firstly, the place is beautiful, located quite literally in the middle of nowhere, surrounded entirely by greenery and beaches. The hotel layout is very nice, each room is more like a villa; this gives you privacy like no other hotel. My room was insanely spacious, beautiful and welcoming. The most amazing part though, was the pool and the garden outside of the room. The pool was insane - it was enormous considering its all yours. The garden is also very nice, with a lot of distance between the other “rooms”. You also had a beautiful view of the ocean and the surrounding hills. Moreover however, there was a huge bed and various smaller beds by the pool which you could use to relax and enjoy your day. Bathroom was huge, and this room can easily accommodate an extra bed. The AC was excellent; this was highly appreciated due to the insane heat in Turkey whilst I was visiting in August. Breakfast was really good, with various choices of plates and I actually ended up eating way too much for breakfast, given the deliciousness of the food. Waiting times were a bit slow. I ate lunch at the beach area, which by the way is located about 1 km from the hotel. The road to go there are private, but I highly suggest that you ask for one of their many golf cars to take you there since there isn’t any shadow whatsoever in the hot Turkish sun. Anyways, lunch at the beach was excellent as well and with a beautiful view of the crystalline clear water in front of you. Dinner was no exception, located outside by the huge pool with a beautiful atmosphere and lots of spaces between tables; it was also lit by just one lamp per table which made the experience even more special. The food was absolutely exquisite despite relatively long waiting times. This hotel also has a tennis court located about 600 m from the reception, and it was surely fun to play there (there were no people or buildings in your line of sight!). The Wi-Fi was fantastic, with good speeds and great coverage all throughout the huge area of the hotel. Staff was extremely kind and was always available. Overall the experience at this hotel was amazing and I for sure hope to come back soon. Very expensive prices per night but that’s to be expected!

Wow what a magnificent hotel hope I will the lottery one day

Ultimate luxury experience in most green part of Bodrum peninsula. This peaceful resort offers a total privacy and relaxing time for the guests. Not affordable for everyone but worth to try if you can...

The property itself is stunning, especially the rooms with ocean view. They’re all suites with private pools which is great. BUT definitely the service level is totally incomparable to organizations like the Four Seasons or Ritz. Amanruya did not come close to meeting expectations for me. Here’s why... The food is overall good, but for sure lacking traditional or Turkish options. The gastronomy option isn’t worth it if we had to pay but we had it included in the promotion. Definitely the chef should consider to add local Turkish options though, it’s quite a shame to not have any. The service was the weakest area at Aman. Some staff members were very kind, warm and hospitable such as Turgay and Sila with good English. Much of the staff didn’t speak English so 90% of the time things were very much lost in translation. In addition, Aman needs to rethink a lot of how they handle hospitality. Honestly they totally miss the mark. The room rate itself already is higher than most other luxury hotels in the world, so there’s an expectation that during the stay, it wouldn’t feel like the guest is being nickel and dimed. For ex, to bring the complimentary breakfast to the room it’s an extra 35 eur / $45 usd. I’ve never stayed at a luxury hotel that’s charging extra to just bring food to the room outside of the cost of the food itself. Over 7 days this amounted to $300 of extra fees to just bring food to the room. In addition, the hotel is very far from the city so it’s required to take a shuttle. However the shuttle costs 100 eur round trip to just go to the city for a walk which once again should be complimentary. My advice is that you remove everything that are these extra small annoying charges and if you really want, just add it to the total room price and make it more expensive rather than making it feel very transactional with upsells constantly. If you can afford the hotel you don’t care much about the price but today’s guests don’t want to constantly feel like the hotel is making the experience transactional on how to extract more money from the guest. Just charge 100 euro more then per night. I still would have booked it, and the property still makes more $. Win win. The tour to Ephesus was good because Ephesus itself was absolutely incredible. However if I had to do it again, I’d just go by ourselves via transportation or something else. The tour guide was nice but not good. I actually couldn’t understand a lot of his English unfortunately so I didn’t feel like it added a lot of value. Definitely if you do the tour you can leave a bit later and it isn’t required to have such a long day. I think they generally save and allocate time to go to some traditional art or pottery shops on the way back if you want which some guests may like but I view as more a tourist trap. Transportation, our driver to pick us up from the airport on the initial day was actually late and not there when we arrived. So that wasn’t a great first impression to arrive at the airport in the evening at 11 pm after traveling all day and for the transportation from the luxury hotel which normally costs like 130 euro or something for a 35 min drive to be not existent. He also drove like a maniac and had all these dirty old bottles from the last passengers and trash in his car. The complimentary water bottles were drank already. I recommend Aman to rethink their hospitality model and check out the book “Heart of Hospitality” by Micah Solomon. I could tell the team tried hard but overall many things felt rough along the edges. For example even when we did laundry they washed and dried a brand new $300 merino wool sweater, obviously completely ruining it. Don’t give them any valuable clothing to wash or it will be mishandled! It appears to me that Aman differentiates on privacy and architecture versus other luxury resorts such as the Four Seasons differentiating on incredible service plus good architecture. There’s a big opportunity here though which I think the young luxury generation will appreciate.

A beautiful retreat from the world. They’ve created a tiny 35 room village nestled in a pine grove by the sea. You will relax.