Altınyıldız Classics - CEPA AVM No:2 D:26

Today we shopped from Altınyıldız Cepa. Especially the interest and positive energy of Seren lady, who is one of the friends in charge, was very good for us in these pandemic days. Thank you to him.

The woman does not know the limits of the employee, how to speak and how to treat the customer. As long as there is such an employee in the store, you will lose more customers. What a pity!

The woman standing at the checkout absolutely does not know how to treat working people. Roughness knows no bounds and can show the limitlessness of judging people according to their looks and money. Definitely only go if you are rich.

At Altınyıldız Ankara Cepa Shopping Center branch, there is a gentleman employee who is older than the others who has the worst style I have encountered in my life who does not know how to treat customers. We went to buy a groom's suit, his face is five inches. He doesn't want to have it checked. He brought into the groom's casual colorful shirts to try on. Like a joke. I didn't know how to get out. How can this friend work in a place like this? I definitely do not recommend this store. Otherwise, you will be a nerve-wracked like me.

There are communication problems with the customer. If I didn't have to, I would have left without buying the team I liked, their attitude was so disturbing, but I was in a hurry. I will not go to that store again, let the bosses know.

The customer approach is mediocre, the sense of corporateness is zero, everything is very good when selling, behavior-state-action is perfect, but when it comes to after-sales, you can complain wherever you want.

I applied for a job at the store (Altınyıldız Ankara Cepa AVM) through my relative and went to a job interview with the manager. He said he would talk to the regional manager and let me know. He gave me his number. It's been 2 days and I called around 17:00, I'm not available, he said call after 10 minutes. And I called again and it was busy. He told me from Whatsapp that he was not available and that I should write the issue here. I asked if I would be hired. He said, "There are 3 more candidates with you, I couldn't decide and we couldn't talk to you in more detail." However, it took at least half an hour. I said I hope you make a good decision. After 3 hours, a message came that we will start you at 9 pm. I said thank you too. The next day, he said to one of my family, "He called me constantly at midnight, texted me and disturbed me. I'll do whatever you want, and I'll make you happy," I supposedly said. I was informed that if he would hire you, he would no longer hire you. Of course I am shocked. How easy it was to slander the honor of people like this. It both attacks my personal rights and offends me against my family. I can't believe that a brand like this works with people like this. Where is business ethics, where is business law? Until that person apologizes to me, I will voice my complaint everywhere. I'm sorry, there is no such world!!!

The customer representative lady put the sweatshirts in the cabinets for me to try on. When I entered the cabin, I asked if the totem gift card was valid. The lady asked the gentleman at the cash register. She replied that it is valid but not for discounted products, you get it at the list price. Why did I say? I bought discounted products from Mavi from Boyner and said the same way. Afterwards, I was told that I could not try sweatshirts due to the pandemic. I said we're trying everywhere. It was said not to happen here. So I called Altınyıldız Customer Service. They have not returned yet. (I was called on December 6th. They are interested in the subject, but it's too late) Altınyıldız of course will not sink because I did not buy two products. They showed the same rudeness and rudeness of just 7 years ago. do i care? Not. (Altınyıldız MT called me and said that the totem card is included in discounted products, and I can try all products. As a result, I don't care about this store and brand. For your information)