Alper Elektronik

We contacted the phone beforehand, and we were done in a short time with the original product. The tradesmen who do their job well are always at the forefront.

I had a Philips brand iron, they did the descaling and card repair without any problems. I was satisfied. They didn't make my device without transferring the price.

In particular, the style of the authorized gentleman is not nice at all, they are irrelevant and irresponsible. My product has been going to the service for three months with the same defect. They change a piece and send the product back without testing it, but the failure still continues, they do not give the delivery forms, they just try to make me a liar, they changed the remote control twice. He talks about his part as if he is changing it for the first time, but when he objects, he says you talk too much and you talk nonsense, I still don't understand how Philips chooses such a service for itself, it is known as the most expensive and high quality brand in the market, but its service network is definitely of poor quality.

They insisted that there should be an invoice, although the guarantee for the visually impaired citizen's product is still valid. I told them they were looking for but couldn't find it, but they didn't help. They made an out-of-warranty transaction and charged 80 TL even though they took two minutes and didn't use any materials. I condemn them for having a mentality that rips them off instead of helping disabled citizens on World Day of Persons with Disabilities. Even 1 star that I have to give is forbidden to you..

They were not customer oriented, not solution oriented at all.

I brought my TV 2 days ago.. They solved my problem right away. Thank you very much for the interest of the gentleman and Hanfe fi with a friendly face. .

I called to get information on the phone, they said, let's get the TV from home, let's fix it, let's leave it back, the service fee is 100 lira. I'm telling the problem of the device, I want the price of the part, the insistence that the device will come to the service!! There is no tradesman like this, I think my friends are full of work.