Agem Elektronik Samsung Yetkili Servis

He has a disrespectful master, even though he didn't make an appointment in advance, they came to my door and called because we didn't answer the phone. They sent a message. Despite the return within 10 minutes, "We did not come there, you need to re-register," he said the first person on the phone ... I also said that this was wrong, that we were not an astrologer and that we could not wait to be ready because we did not know the time of the future, that we did not have to be present, that they should make an appointment in advance. Then he took the phone from the hands of the friend angrily flipping friend "You have to wait, I'm looking at the whole of Çukurova, I can not deal with you," he said words and closed the phone to my face without allowing me to answer. It is not worthy to work with such a disrespectful service to a quality company like Samsung. Even a star too ....

We contacted via samsung, they came and looked at the tv, they charged 900tl and they got a service fee of 70tl .. we said okay, accept it. Your service request on Samsung has been canceled and they turned the repair status ..

They don't answer the phones, they said they will come on Saturday, we waited, they didn't come, we call, they don't even bother to look at the phones. I regret buying this air conditioner, Samsung, I will never think about it again

If your Samsung brand device is broken, I say don't bother with any of them, go buy another brand's zero and use it. Masters are fraudulent. They say that the healthy part is broken, take it out, take it and bring it and put it on the same part, and they get the money from you. I spent 800 TL in the fridge, the problems still continue and I regret that I did not buy the same size 2-year warranty for 2 thousand TL for gold. Brand or something story in this type of device. Because they are all the same working system and the same parts are boosted more when they are called Samsung. There is nothing else. In short, the guys are not honest. Dissatisfied

Our washing machine was broken. The service came, detected the damage, said the motherboard was defective, took a fixing fee of 70 TL and was holding the motherboard at 700 TL. It was said that it will come in 3 days. On the 5th day, we called the lie that there is a problem in the cargoes, it was the 11th day, we called again, there was a problem in the cargoes. When we informed that we were going to complain and when he went to his place, we learned that the piece had come and changed it. It doesn't work if we don't chase it. On top of that, false information is given on the phone. There is a problem with the classic cargo lie.

The location is very good, but their focus on customer solutions is zero, I think, I went there 3 times, coincidentally, every time I go, someone says that your device is in liquid contact and they ask for high amounts for repairs, so I didn't like it, so you can go, but have money with you because they don't use the guarantee.

The cypress did not understand the importance of the SAMSUNG brand. You buy a premium-level refrigerator or TV. It is according to his expectation. You want quick setup or delivery. You don't accept that this is the excuse. Or if they can't come when they give time for your installation, you want to be called. When you call and ask, they say sorry we forgot. You get permission from your job, you get inside the installation, you wait until 6 or 6, no one calls or asks. Do I need to call and break someone's heart? The excuse is ready. We can't catch up. If you can't catch up, you make your business plan accordingly, you grow up, you want the second service to look after the same district. In Turkey, being disgraced with your money is nothing.

We bought a refrigerator 1 month ago, it came from Istanbul to Adana in 3 days, it came in 3 days, a week, we waited for the logistics to bring it, we made an appointment from Samsung for the installation, we registered 5 times, then we called ADANA Çukurova region Samsung service from the internet. We talked to the official, when we said we would complain, they came within 1 hour. My fridge was installed today, the dishwasher came. Let's wait for a few days. They make people suffer a lot for the installation. I wouldn't expect this from a brand like Samsung.